CA Client Automation

Expand all | Collapse all

Where does DSM store software definitions / signatures?

Jump to Best Answer
  • 1.  Where does DSM store software definitions / signatures?

    Posted 11-01-2016 09:31 AM

    The software content download job runs correctly. Where does CIC store the software definitions / signatures that one can see in DSM Explorer? I see in CIC conf file it has the mdb details. Does it get stored in the mdb and if so does anybody know the table name?

    Thanks a lot

     

    PS CIC might not even be relevant??



  • 2.  Re: Where does DSM store software definitions / signatures?

    Broadcom Employee
    Posted 11-01-2016 12:12 PM

    The signatures are stored in the :

    ca_software_def    table

     

    Source type tells you where the signatures are from:

     

    1       CA Provided
    2       Custom
    3       Heuristic
    4       External
    5       CA Intellisig
    6       Custom Intellisig



  • 3.  Re: Where does DSM store software definitions / signatures?

    Posted 11-01-2016 01:10 PM

    Thanks Gordon,

    I will have a look at the table. I'm chasing a problem where Windows 10 version xxxxx gets a wrong class_id from the asset converter in the .xiu files. The result is that in DSM Explorer on the computer overview TAB it just shows "Windows" instead of say Windows 10 Enterprise Edition x64.

     

    You've helped already

    Thanks



  • 4.  Re: Where does DSM store software definitions / signatures?

    Broadcom Employee
    Posted 11-01-2016 01:15 PM

    That has nothing to do with signatures.  What version of Client Auto are you using.  You either need to be on 12.9 WITH THE Win10 patch or version 14 of client auto.

     

    Richard Lechner

    Principal Engineering Services Architect

     

    CA Technologies

    Mobile: +1 703 655 7161 | Richard.Lechner@ca.com

     

    <mailto:Richard.Lechner@ca.com>[CA]<http://www.ca.com/us/default.aspx>[Twitter]<http://twitter.com/CAInc>[Slideshare]<http://www.slideshare.net/cainc>[Facebook]<https://www.facebook.com/CATechnologies>[YouTube]<http://www.youtube.com/user/catechnologies>[LinkedIn]<http://www.linkedin.com/company/1372?goback=.cps_1244823420724_1>[Google]<https://plus.google.com/CATechnologies>[Google+]<http://www.ca.com/us/rss.aspx?intcmp=footernav>



  • 5.  Re: Where does DSM store software definitions / signatures?

    Posted 11-01-2016 01:24 PM

    Hi Richard

    I agree with you. The problem lies with the asset converter they are using. I'm just trying to understand where the asset converter "looks" when it assigns a class_id to a discovered computer's OS. This problem (as I have tested) is on 12.9, 12.9-patched as well as 14.0



  • 6.  Re: Where does DSM store software definitions / signatures?

    Posted 11-01-2016 01:20 PM

    Hi 

    If using IT CM 12.9 have a look at this document that details which fixes are needed

     

    ITCM 12.9 Windows 10 patches

     

    Thanks

    Joe



  • 7.  Re: Where does DSM store software definitions / signatures?

    Posted 11-01-2016 01:27 PM

    Hi Joseph,

    I have applied those patches and it does NOT resolve the issue we are having. In DSM Explorer, if you look at either the "Inventory" or "Software" TABs of a computer, then Windows 10 OS is correct. It is only on the Overview Tab that it just shows Windows.

    Starting my VM will post a pic just now.

    Thanks



  • 8.  Re: Where does DSM store software definitions / signatures?
    Best Answer

    Broadcom Employee
    Posted 11-01-2016 01:30 PM

    Hi Werner

     

    as you know SE is already working on this via our support case. can we cloe this thread for now and update it with the fix number when we have it

     

    Rich



  • 9.  Re: Where does DSM store software definitions / signatures?

    Broadcom Employee
    Posted 11-01-2016 01:34 PM

    Definitions are in the ca_class_def but I have no idea how the asset collector gets it.

     

    Richard Lechner

    Principal Engineering Services Architect

     

    CA Technologies

    Mobile: +1 703 655 7161 | Richard.Lechner@ca.com

     

    <mailto:Richard.Lechner@ca.com>[CA]<http://www.ca.com/us/default.aspx>[Twitter]<http://twitter.com/CAInc>[Slideshare]<http://www.slideshare.net/cainc>[Facebook]<https://www.facebook.com/CATechnologies>[YouTube]<http://www.youtube.com/user/catechnologies>[LinkedIn]<http://www.linkedin.com/company/1372?goback=.cps_1244823420724_1>[Google]<https://plus.google.com/CATechnologies>[Google+]<http://www.ca.com/us/rss.aspx?intcmp=footernav>



  • 10.  Re: Where does DSM store software definitions / signatures?

    Posted 11-01-2016 01:34 PM

    Hi there Richard,

    OK sure I understand. I'm just trying to learn how this works for my own knowledge and this is ideal platform. Otherwise I'm going to keep buggin you

    Regards

    Werner



  • 11.  Re: Where does DSM store software definitions / signatures?

    Broadcom Employee
    Posted 11-01-2016 02:31 PM

    Never be afraid to ask any questions on the communities, the more you know about the product

    the better it is for you and us and everyone else on the communities.

     

    I marked Richard's  answer as Correct so that closes the thread.



  • 12.  Re: Where does DSM store software definitions / signatures?

    Posted 11-01-2016 02:21 PM

    Embarrassed here, new to communities. How do I close my thread / discussion?

    Tried searching in help.

    Thanks



  • 13.  RE: Re: Where does DSM store software definitions / signatures?

    Posted 2 days ago

    The signatures are stored in the :

    ca_software_def    table

     

    Source type tells you where the signatures are from:

     

    1       CA Provided
    2       Custom
    3       Heuristic
    4       External
    5       CA Intellisig
    6       Custom Intellisig

    I think that was the best answer for you.