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How to get an email alert for a particular field of an asset.

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  • 1.  How to get an email alert for a particular field of an asset.

    Posted 02-08-2016 10:40 AM

    we want to get an e-mail notification for a particular field of an assets, how this can be configured.



  • 2.  Re: How to get an email alert for a particular field of an asset.

    Broadcom Employee
    Posted 02-08-2016 11:27 AM

    Hi kamlesh_mahore,

     

    This question was posted to the CA Automation community which is primarily used for CA Server Automation. Can you confirm which product your question is pertaining to? Based on this I can get it to the correct community.

     

    Kind regards,

    Gregg



  • 3.  Re: How to get an email alert for a particular field of an asset.

    Broadcom Employee
    Posted 02-10-2016 01:25 PM

    Hi kamlesh_mahore,

     

    Can you confirm which product/version your question is pertaining to?

     

    Kind regards,

    Gregg



  • 4.  Re: How to get an email alert for a particular field of an asset.

    Posted 02-11-2016 01:02 AM

    Thanks Gregg for your response,

     

    we are using CA IT Client Manager with version 12.9.0.338 .



  • 5.  Re: How to get an email alert for a particular field of an asset.

    Broadcom Employee
    Posted 02-12-2016 06:14 AM

    Great, thanks. I have moved this discussion to the CA Client Automation community.

     

    Cheers,

    Gregg



  • 6.  Re: How to get an email alert for a particular field of an asset.

    Posted 02-12-2016 09:05 AM

    I'd say to create a query to get the agent when the field is changed, then create an Query Policy based on it. Email should be an action of this Policy.



  • 7.  Re: How to get an email alert for a particular field of an asset.

    Posted 02-15-2016 03:33 AM

    I have set warranty end date for computer in user defined field. I want to get an email alert when the system date is equal to the entered date in user defined field.

    could you Please explain in details.



  • 8.  Re: How to get an email alert for a particular field of an asset.

    Posted 02-15-2016 05:03 AM

    Hi Mitu,

    I have set warranty end date for computer in user defined field. I want to get an email alert when the system date is equal to the entered date in user defined field.

    could you Please explain in details.

    Thanks

    Kamlesh Mahore



  • 9.  Re: How to get an email alert for a particular field of an asset.
    Best Answer

    Posted 02-15-2016 05:53 AM

    I don't see how this can be done entirely in DSM, that field is interpreted as a text string. I only know how to create the query when the field is changed, but since this is a non-inventory field, I don't think that will work.



  • 10.  Re: How to get an email alert for a particular field of an asset.

    Broadcom Employee
    Posted 02-23-2016 11:48 AM

    Hi

     

    I agree with Cristi on this. As that field is a text string you are not going to be able to achieve this.

     

    I suspect you may want to look at CA IT Asset Management