CA Client Automation

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  • 1.  infrastructure suggestion for ITCM 12.8

    Posted Aug 22, 2014 05:33 AM

    Hi All,

     

    I need an infrastructure suggestion.

     

    I have 350 branch offices and 5000 client computers.

    There are between 5 to 30 client computers at each branch.

    Branch offices connected to HQ with 1 MBit ADSL lines.

    I want to place a SS each branch office.

     

    Should I use an EM and some DMs or single DM will be enough?

     

    Best Regards,



  • 2.  Re: infrastructure suggestion for ITCM 12.8
    Best Answer

    Broadcom Employee
    Posted Aug 24, 2014 11:01 PM

    Hi Erhan,

     

    1 DM and 350 SS should be enough to handle 5000 agents in total.

    If the infrastructure grows you can always install an EM, an additional DM and load balance the 350 SS between the 2 DMs.

     

    Regards,

    Lenny



  • 3.  Re: infrastructure suggestion for ITCM 12.8

    Posted Aug 25, 2014 02:24 AM

    Hi Lenny,

     

    Thank you for replay.