Automic version is 12.0
Below is the version details. Also the count of this issue increased to 5 now. 5 Users are facing the same issue quite frequently so they have to relogin again & again.
We have raised the support case as well but didnt get the clear instructions on what to do. Executive just said its known issue in 12.0, try other versions in which this issue was fixed & awaiting for his reply to know if its version upgrade or patch or incremental etc.
Web Interface
Version:
Automic Web Interface 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Installed Plug-ins:
Administration Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Agent Group Authorizations Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Agent Group Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Agent Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Calendar Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Client Object Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Connection R3 plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Dashboards Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Event Console Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Event DB Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Event-File Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Event-Time Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
File Transfer Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Generic Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
HSTA Sheet plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
JOBQ SAP RemoteTaskMaager Sheets Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Jobs BS2000 Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Jobs GCOS8 Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Jobs JMX Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Jobs OS390 Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Jobs OS400 Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Jobs SQL Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Login Object Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
NSK Sheet Plugin for JOBS objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Notification Sheet plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Object Common Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Oracle Application Sheet Plugin for JOBS objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Output Filter Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
PS Sheet Plugin for JOBS objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Period Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Process Automation Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
PromptSet Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Prompts Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Queue Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Rapid Automation Core Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Rapid Automation FTP Sheet Plugin 4.0.1-build.35
Rapid Automation Oracle Retail Agent Plugin 2.1.1-build.1266
RunTime Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
SAP Sheet Plugin for JOBS SAP_ABAP objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
SAP Sheet Plugin for JOBS SAP_JAVA objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
SAP Sheet Plugin for JOBS SAP_PI objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
SQL Connection Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Schedule Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Service Level Objective Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Sheet Plugin for JOBQ PS remote taskmanager objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Siebel Sheet Plugin for JOBS objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Store Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Sync Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Timezone Sheet Plugin for Timezone objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Unix Sheet Plugin for JOBS objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
User Management Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Usersettings Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA Backend Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA Exec Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA Filelist Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA Multi Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA SQL Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA SQLI Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA Secured SQL Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA Secured SQLI Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA Static Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VARA XML Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
VMS Sheet Plugin for JOBS objects 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Windows Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Workflow Tab-Sheets Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
XSL Sheet Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Youtube Widget Plugin 12.0.6.hf2-dev-feature-12.0.6-hf.2-82774
Automation Engine API Version
Automation Engine API 12.0.6+build.10533
Original Message:
Sent: 08-19-2019 01:01 AM
From: Priyesh Patel
Subject: Frequent Errors / Warning Messages using Automic Web Interface
Is this Automic 12.3?
What version of JRE are you using?
------------------------------
Enterprise Solutions Architect
Broadcom
Original Message:
Sent: 08-18-2019 02:57 PM
From: Sunish Mittal
Subject: Frequent Errors / Warning Messages using Automic Web Interface
Hi All,
I am getting frequent error messages when i am logged in to awi & have to login again & again to work on automic.
It is the same case on IE, Chrome & other web browser.
Error like as below: