Hey PeteDid you check out my solution (the linked video)? The AE logic orders a one-time-ticket and sends it to the user as part of a hyperlink that also can contain hardcoded feedback (yes, no etc.). Once the user clicks the link, a webapplication will invalidate the ticket start an AE object, having some more details (ticket# and feedback).I pretty like the idea. The user does not need access to the AE at all. I'm thinking about adding some more features and create a dockerized all-in-one solution.
Hi,yes there is a Mail Integration Solution (RA Solution) available.
The Mail Agent RA Solution allows customers to monitor a Mail-Inbox and then interagates the subject or body of an email. If a pattern is recognized, jobs or workflows can be launched. This eliminates manual operations tasks to perform such tasks. This will allow for seemless integration and allows for automation of internal processes. Attachments can be stored or processed automatically. Depending on the content of the incoming Mails, pre-defined actions can be started