> Can you share the location of CP00* logs?
> I can only find below logs
These are your service manager logs.
You need to look underneath the server/engine directory for a "temp" directory, not the service manager/smgr directory. Alternatively, find ucsrv.ini. The path to the CP logs is specified in that file.
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These contain very good advise on asking questions and describing supposed bugs (no, you do not need to go to StackExchange for Automic questions, but yes, the parts on asking detailed, useful questions ARE usually relevant):
http://www.catb.org/~esr/faqs/smart-questions.htmlhttps://www.chiark.greenend.org.uk/~sgtatham/bugs.htmlI will not respond to PM asking for help unless there's an actual reason to keep the discussion off of the public forums.
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Original Message:
Sent: 02-27-2020 09:36 PM
From: Tran
Subject: Communication process
Hi Franz,
Can you share the location of CP00* logs?
I can only find below logs
Original Message:
Sent: 02-27-2020 09:47 AM
From: Franz Zalubil
Subject: Communication process
Good to hear its running after restart. Should this happen one more time, I would recommend to scan the CP*00.txt and WP*00.txt log files for error messages to see what is the cause for the error.
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Managing Consultant EMEA - Enterprise Studio
HCL Technologies Austria GmbH
Original Message:
Sent: 02-25-2020 12:15 AM
From: Tran
Subject: Communication process
Hi Franz,
I have rebooted the whole server, then I can see all CPs is running well.
So strange. My Automic automation version is 11.2 and installed on Windows server 2012.
Original Message:
Sent: 02-24-2020 03:08 AM
From: Franz Zalubil
Subject: Communication process
Hi,
do you have checked the loggfiles of the CP's and the ucsrv.ini file?
Also it would be helpflul to see which Automation Engine version you are running. In your post I can see only the version of the agents.
Please check the ucsrv.ini file if there is a unique port for CP5 configured and the CP5 entry is no commented with a ";" at the begin of the line
if this is allready configured well please check the CP*00 Logfiles for error messages an you will find out fast why it stops.
Best,
Franz
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Managing Consultant EMEA - Enterprise Studio
HCL Technologies Austria GmbH
Original Message:
Sent: 02-22-2020 11:19 PM
From: Tran
Subject: Communication process
Hello,
I have a strange issue with communication process. I have increased the CP to 5. I can start it successfully but right after that, it stopped again.
Here is the start successful log:
20200223/094841.059 - U00022006 ... and start directory 'E:\Automic\ServiceManager\bin\..\..\AutomationEngine\bin'.
20200223/094841.063 - U00022007 Process 'UC4 CP3' (ID '13264') successfully started.
Here is the end log after that:
20200223/094911.631 - U00022012 Process 'UC4 CP3/UC4 CP-Server - Termination in progress (99)' (ID '13264') ended.
20200223/094911.631 - U00022022 Process 'UC4 CP3/UC4 CP-Server - Termination in progress (99)' ended, exit code='62'.
Even it said stopped, I can see our agent is connected to that. Try to create test job and the job can run successfully.
For me, seems it's still ok. But not sure why it stopped.