Hello Experts,
We are seeing a large number ( thousands ) of REPORT objects are in AW / ProcessMonitorig stuck in 1551 - Transferring status. That effecting AE's performance.
- The responsible jobs are already ENDED_NOT_OK, deactivated and NOT in ProcessMonitoring anymore.
- Tried Renew TransferKeys / stop / start / restart the agent & ServiceManager on the LINUX Agent server they are dependent on but agent report says .TXT file not found but transferring instances are NOT going away.
- CANCEL option for REPORT objects could not cancel them.
- Change_Status_Manually - Manually_Cancelled - Just works one by one selection, NOT available for bulk selection.
- CANCEL_UC_OBJECT / DEACTIVATE_UC_OBJECT didn't work.
Any suggestion to clean them up in a bulk ?
Also even the responsible UNIX job is ENDED_NOT_OK why the REPORT objects are still in Transferring state ? Any idea ?
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Regards,
Prosenjit
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