Automic Workload Automation

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  • 1.  Automic Analytics stopped Working After installing CDA

    Posted Oct 12, 2020 05:16 PM
    Hello we recently installed CDA in our Automic environment. In each of of our clients, Analytics has stopped working as a result, even though Automic itself is still working. Here is the error we are getting:
    Any suggestions?


  • 2.  RE: Automic Analytics stopped Working After installing CDA
    Best Answer

    Posted Oct 13, 2020 02:58 AM

    Hello Dillon,

    do you have proper api backend key configured in your plugin? 

    < your tomcat dir> \webapps\awi\config\webui-plugin-analytics\plugin.properties ?

    backend.api_key should come from your posgtresql setup for analytics.

    regards,
    andrej




  • 3.  RE: Automic Analytics stopped Working After installing CDA

    Posted Oct 13, 2020 07:24 AM
    That is what fixed our similar problem after an release upgrade.

    ------------------------------
    DBA/Systems Engineer
    Colony Brands
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  • 4.  RE: Automic Analytics stopped Working After installing CDA

    Posted Oct 13, 2020 10:21 AM
    Thank you! That fixed it!