Hi.
I notice all the scheduler log entries for
JDEDWARDS_PD_SCHEDULES_V15_ALGERIA_TZ are from 2020-04-02 and there appears to be not much beyond that date. Also, your scheduler screenshot shows no "scheduled check" or "next start time". Is your scheduler running and active in the activity window? Did you try terminating and restarting the scheduler, just as a test? Are there any other jobs in the scheduler, do those run?
Also, you do realize with your requests to expedite and prioritize things that most people responding here are not Broadcom support but volounteers, right? If one wants to expedite priority in a service level categorization, may I suggest filing a Broadcom support ticket, where such provisions are actually a thing.
Best,
Carsten
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These contain very good advise on asking questions and describing supposed bugs (no, you do not need to go to StackExchange for Automic questions, but yes, the parts on asking detailed, useful questions ARE usually relevant):
http://www.catb.org/~esr/faqs/smart-questions.htmlhttps://www.chiark.greenend.org.uk/~sgtatham/bugs.htmlI will not respond to PM asking for help unless there's an actual reason to keep the discussion off of the public forums.
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Original Message:
Sent: 04-07-2020 05:20 AM
From: Mohd Zain
Subject: Schedule not running as per time and calendar conditions
What status does the JOBP have in the JSCH monitor? :: The Status of Job : JDE_P2P_ALGERIA_COMMON_PD_V15 is ENDED_OK_NORMALLY
Kindly reply on priority and expedite the issue.
Original Message:
Sent: 04-07-2020 04:48 AM
From: Mohd Zain
Subject: Schedule not running as per time and calendar conditions
Hi Christopher,
Kindly find the answer to the below questions inline:
- Have you checked the calendar for any recalculation errors : No error in calendar
- What does the JSCH log say : JSCH logs for JDEDWARDS_PD_SCHEDULES_V15_ALGERIA_TZ:2020-04-02 01:30:18 - U00011089 Task 'JDE_P2P_ALGERIA_COMMON_PD_V15' starting ...
2020-04-02 01:30:28 - U00011090 Task 'JDE_P2P_ALGERIA_COMMON_PD_V15' is now active (RunID '0035118264').
2020-04-02 01:41:44 - U00011091 Task 'JDE_P2P_ALGERIA_COMMON_PD_V15' (RunID '0035118264') ended.
2020-04-02 06:30:05 - U00011089 Task 'JDE_ESSBASE_FR_PD_V15' starting ...
2020-04-02 07:18:40 - U00011090 Task 'JDE_ESSBASE_FR_PD_V15' is now active (RunID '0035120494').
2020-04-02 07:57:52 - U00011091 Task 'JDE_ESSBASE_FR_PD_V15' (RunID '0035120494') ended.
2020-04-02 12:30:03 - U00011089 Task 'JDE_ESSBASE_FR_PD_V15' starting ...
2020-04-02 13:09:37 - U00011090 Task 'JDE_ESSBASE_FR_PD_V15' is now active (RunID '0035126209').
2020-04-02 13:49:29 - U00011091 Task 'JDE_ESSBASE_FR_PD_V15' (RunID '0035126209') ended.
2020-04-02 14:04:44 - U00011546 Properties of task 'JDE_ESSBASE_FR_PD_V15' were modified. The task was set inactive (User: 'ADMMOHDZAIN/EDC').
2020-04-02 14:04:58 - U00011546 Properties of task 'JDE_ESSBASE_FR_PD_V15' were modified. The task was set inactive (User: 'ADMMOHDZAIN/EDC').
2020-04-02 14:05:44 - U00011085 Schedule 'JDEDWARDS_PD_SCHEDULES_V15_ALGERIA_TZ' (RunID '0035117221') was terminated by user 'ADMMOHDZAIN/EDC'.
2020-04-02 14:06:08 - U00011050 Cancel/Quit of task 'JDEDWARDS_PD_SCHEDULES_V15_ALGERIA_TZ' (RunID '0035117221') not possible because it is not in a cancelable status.
2020-04-02 15:20:47 - U00011050 Cancel/Quit of task 'JDEDWARDS_PD_SCHEDULES_V15_ALGERIA_TZ' (RunID '0035117221') not possible because it is not in a cancelable status.
2020-04-02 15:21:08 - U00011050 Cancel/Quit of task 'JDEDWARDS_PD_SCHEDULES_V15_ALGERIA_TZ' (RunID '0035117221') not possible because it is not in a cancelable status.
2020-04-02 15:30:13 - U00011087 Task 'JDE_ESSBASE_FR_PD_V15' will not be activated (indicated by active identifier).
2020-04-02 17:30:05 - U00011087 Task 'JDE_ESSBASE_FR_PD_V15' will not be activated (indicated by active identifier).
2020-04-05 05:09:48 - U00020736 Schedule runtime modification: Reload was set to 'ON' !
2020-04-06 03:48:50 - U00020736 Schedule runtime modification: Reload was set to 'OFF' !
- What is the status of the JOBP in its statistics : ended_ok_normally the last status
- Any time zone used within the JSCH (attributes tab): No time zone used
- If you use any time zone: did it have a switch to daylight saving time from 1. to 2. April : NA Kindly reply on priority. Regards, M Zain Akbar
--
Thanks & Regards,
Mohd Zain Akbar
Infrastructure Monitoring || UC4 || Tools Team
GCDC
Accenture Consultant for LafargeHolcim
BDC7, Ecospace, Bellandur, Bangalore
Phone: +91 9971612736
Email: mohd.zain.akbar.ext@lafargeholcim.com
Original Message------
Hi Mohd,
Some questions:
- Have you checked the calendar for any recalculation errors
- What does the JSCH log say
- What is the status of the JOBP in its statistics
- Any time zone used within the JSCH (attributes tab)
- If you use any time zone: did it have a switch to daylight saving time from 1. to 2. April
- What status does the JOBP have in the JSCH monitor?
Cheers
Christoph
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Automic AE Consultant and Trainer since 2000
Original Message:
Sent: 04-07-2020 01:31 AM
From: Mohd Zain
Subject: Schedule not running as per time and calendar conditions
Hi Team,
We have a Workflow : JDE_P2P_ALGERIA_COMMON_PD_V15 within a schedule : JDEDWARDS_PD_SCHEDULES_V15_ALGERIA_TZ and is to run every Sunday to Thursday at 1:30 am CET. The schedule is activated and Job is also active but it is not triggering as per scheduled time since the last 3 days.
The version of AWA is 11.2.
Kindly assist us on this issue on priority. and escalate the issue.
--
Thanks & Regards,
Mohd Zain Akbar
Infrastructure Monitoring || UC4 || Tools Team
GCDC
Accenture Consultant for LafargeHolcim
BDC7, Ecospace, Bellandur, Bangalore
Phone: +91 9971612736
Email: mohd.zain.akbar.ext@lafargeholcim.com