Automic Workload Automation

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  • 1.  Agent Validation Error

    Posted Sep 07, 2020 03:15 PM
    Can someone help me figure out why I keep getting an error on my Master that says "Agent Validation Error" whenever I try to run startso on my agent?

    Here's the error I'm getting on my agent:

    [apwxwcu@paws31 appworx]$ startso all
    starting agentservice
    .
    startup complete for agentservice
    scanning log file
    Mon Sep 07 14:41:38 EDT 2020 AgentService starting
    Debug enabled at 9/7/20 2:41 PM
    main: .AwEnvOptions: using default: serviceworkercount = 7
    main: .AwEnvOptions: serviceworkercount = 7
    main: .AwEnvOptions: using default: masterserverportstart = 60010
    main: .AwEnvOptions: masterserverportstart = 60010
    main: .AxOptions: sslDebug=null
    main: .AwEnvOptions: using default: ssldebug = null
    main: .AwEnvOptions: ssldebug = null
    main: .SocketManager: jdk.tls.ephemeralDHKeySize: 2048
    main: .AwEnvOptions: using default: password_encryption = AES
    main: .AwEnvOptions: password_encryption = AES
    main: .AwEnvOptions: using default: encryption_bits = 256
    main: .AwEnvOptions: encryption_bits = 256
    Initializing JCE: AES 256
    main: encrypt 8
    main: decrypt 0
    Data decrypted Initialized JCE
    JCE Initialized successfully 166
    main: .AwEnvOptions: using default: serverlogmode = null
    main: .AwEnvOptions: serverlogmode = null
    main: .AwEnvOptions: using default: logfilezipsize = 50
    main: .AwEnvOptions: logfilezipsize = 50
    main: .DBG: Debug mode: null
    main: .AwEnvOptions: using default: logfilezipsize = 50
    main: .AwEnvOptions: logfilezipsize = 50
    Applications Manager Agent Service
    Copyright (C) 1999-2014 Automic Software Gmbh. All Rights Reserved.
    Release: v9.3.0_28919_29103 Build: 29103 Tue Mar 12 14:25:12 PDT 2019
    6.5.0+build.1 2018-08-31 18:09
    Java VM: Java(TM) SE Runtime Environment 1.8.0_172
    Mon Sep 07 14:41:38 EDT 2020
    agentservice.lock file is /wcu/output/appworx/status/agentservice.lock
    AgentService pid is 13687
    waiting for java awapi to start
    Error: java awapi timed out.


    Here's my Agent's awenv.ini:

    [default]
    Debug=true
    radebuglevel=99
    AWCOMM_PORT=2136
    Master=UC4PROD
    Master_Ip_Address=152.4.164.42
    Agent=UC4BANPRD
    OsType=UNIX
    old_agent=UC4BANPRD
    [Install]
    FireWall=No
    AWWEB_HOME=/wcu/output/appworx
    remove_links=No

    And here's what the Master's awenv.ini looks like:

    [default]
    aw_ojdbc=C:\oracle\product\12.2.0\client_1\jdbc\lib\ojdbc8.jar
    agent=UC4PROD
    masterserverport=6103
    db_service=WCUAPWP_PRMY.wcu.edu
    DirectDBConnection=Y
    awcomm_port=2136
    tz=America/New_York
    db_ip=wcuapwp-mcnc.uncecs.edu
    agntmgr=N
    masteragentencryption=No
    OsType=WINDOWS
    master=UC4PROD
    rmi=Y
    AW_HOME=C:\UC4
    old_agent=UC4PROD
    master_ip_address=APPWORXPROD.AD.UNCECS.EDU
    null=
    agentclientport=6104
    db_port=15215
    [install]
    virtual_day=00:00
    interactive=Y
    lib_home=
    smtp_host=smtp.wcu.edu
    net_connect=@wcuapwp-mcnc.uncecs.edu:15215/WCUAPWP_PRMY.wcu.edu
    update_repository=Y
    apache_port=5050
    PassWord=
    apache_installed=Y
    db_id=uc4
    service_auto=N
    rmi_only=N
    saveinstall=Y
    service_user=wcu\Appwrx
    install_master=Y
    apache_home=C:\Apache\Apache2
    awweb_home=C:\UC4
    autoanswer=N
    smtp_email=awprod@wcu.edu
    keep_password=N
    smtp_port=25
    firewall=Y
    extract_files=N
    db_sid=wcuapwp-mcnc.uncecs.edu:15215/WCUAPWP_PRMY.wcu.edu
    [options]
    RMIRegistryPortNumber=54321
    RMIHostID=appworxprod.ad.uncecs.edu
    Debug=Y
    RMIServerHostname=
    eventlog=N
    ClientRMIPortNumber=6102
    SSL=N
    RMIDataPortNumber=6101
    [parms]
    sqlload=
    sqlplus=


  • 2.  RE: Agent Validation Error
    Best Answer

    Broadcom Employee
    Posted Sep 08, 2020 02:05 AM
    Hi Henson,
    this is the wrong forum. It covers Automic Workload topics
    Regards
    Kay

    ------------------------------
    Sr. Solution Architect
    Broadcom
    ------------------------------