Runtime ststistics showing wrong values?

[Frank Muffke]

Hi all

question for the knowing - any Ideas why the runtime statistics differ from Statistics entries?

A colleague of min has a job that fails (per default) after approx. 70 minutes of runtime with one exception.

Runtime statistics

in the graph the real runtime RRT shows a runtime of 0 for the past executions which contradicts the statistics entries.

Has anyone an idea why this could happen and how to resolve?
We are using AE 12.3.0+HF1 and AWI 12.3.1

THX for any hint,
Wolfgang

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Support Info:
if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
Otherwise update/upgrade your system and check if the problem still exists.
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[Christoph Rekers]

Hi @Frank Muffke,

A failed job (object) is not considered in the ERT calculation. The graph in your ERT view displays old runs that didn't fail. In other words: there must be statistics of this job with "ENDED_OK".

Cheers
Christoph 


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Automic AE Consultant and Trainer since 2000
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[Frank Muffke]

Ahaaaaa, THX a lot @Christoph Rekers

That does explains the gap..

many thx for the quick response!!

cheers, Wolfgang​

------------------------------
Support Info:
if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
Otherwise update/upgrade your system and check if the problem still exists.
------------------------------