Hi Olaf,
I faced the same with a RA Webservice REST Job.
The Job would stay active for 20 minutes, without any report generated and the cancellation was not possible.
After this timeout, the job cancelled with the Agent log:
com.uc4.extensibility.iface.CITServerException: Connection must not be empty
The error automatically generated a trace dump with this same error message U00052009 UCUCM: invalid or defect encrypted value found .
Based on the comment from
@Keld Mollnitz I was able to realize that the Automation Engine failed to load the values from the Connection object, specifically the "client secret" that is stored as a password.
Because of this, the RA Agent was waiting for the connection values that never arrived and 20 minutes later it complained that the "connection must not be empty"
I simply cleared the value stored in the encrypted password field, saved the connection object, inserted the value again and saved.
After that the Job is working again.
Regards,
Roney Uba LinkedIn+
RoneyUba.com
Automic Consultant
Original Message:
Sent: 10-07-2020 08:41 AM
From: Olaf Michalowski
Subject: invalid or defect encrypted value found
Urplötzt dumpt Automic bei einem bestimmten Workflow und wir wissen nicht warum.
any Ideas ?
20201007/135305.754 - U00003631 Dump caused by:
20201007/135305.754 - U00052009 UCUCM: invalid or defect encrypted value found
20201007/135305.754 - U00011801 Error in Server routine 'UCVAREXR', Server: 'UC4#WP008' AE system: 'UC4'.