Hello,
We have a setup Architecture containing the following :
- AE Engine on Redhat Linux 7
- AE Database PostgreSQL 10 on Redhat Linux 7
While installing the Automic.Workload.Automation_12.2.6, the test with the database is successful, after applying the postgreSQL requirement, we set the encoding to UTF8, but the setup fail to complete and show the following error :
java.lang.Exception: Last lines of DBLoad:
20200714/124854.435 - U00021104 ' 2' records loaded in table 'UC_MSGKD'.
20200714/124854.435 - U00021103 Table UC_MSGL was exported on: 2020-05-29 18:29:31
20200714/124854.439 - U00021104 ' 3' records loaded in table 'UC_MSGL'.
20200714/124854.439 - U00021103 Table UC_MSGT was exported on: 2020-05-29 18:29:31
20200714/124854.441 - U00003590 UCUDB - DB error: 'ERROR: invalid byte sequence for encoding "UTF8": 0xdc 0x62', '', '', ''
20200714/124854.441 - U00003592 UCUDB - Status: '22021' Native error: '3452617' Msg: 'invalid byte sequence for encoding "UTF8": 0xdc 0x62'
20200714/124854.441 - U00003594 UCUDB Ret: '6' opcode: 'UPWC' SQL Stmnt: 'UPDATE UC_MSGT SET MSGT_Desc = ? WHERE MSGT_Type = ?'
20200714/124854.441 - U00038132 An error occurred. Please check the log file.
20200714/124854.441 - U00000006 DEADLOCK or Connection to database lost - Rollback handling initiated. See previous messages.
Application return code = 1
at com.automic.installer.api.ae.components.Utility.loadDatabase(Utility.java:72)
at com.automic.installer.api.ae.components.Utility.loadLatestDatabase(Utility.java:62)
at com.automic.installer.api.actions.ae.ExecuteDBLoad.run(ExecuteDBLoad.java:15)
at com.automic.installer.api.common.engine.InstallerAction.start(InstallerAction.java:44)
at com.automic.installer.api.common.engine.InstallerEngine$2.run(InstallerEngine.java:97)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Kind Regards,