Automic Workload Automation

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Core dump by Utlities

  • 1.  Core dump by Utlities

    Posted 20 days ago
    Team,

    Anyone seen the below error:

    /ucybdbun.sh
    View client zero
    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # SIGSEGV (0xb) at pc=0x00007fe569f8d8e1, pid=193529, tid=0x00007fe538204700
    #
    # JRE version: Java(TM) SE Runtime Environment (8.0_261-b12) (build 1.8.0_261-b12)
    # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.261-b12 mixed mode linux-amd64 compressed oops)
    # Problematic frame:
    # C [libawt_xawt.so+0x468e1] ReadRegionsInList.constprop.5+0x671
    #
    # Core dump written. Default location: /opt/Automic/Automation.Platform/Utility/bin/core or core.193529
    #
    # An error report file with more information is saved as:
    # /opt/Automic/Automation.Platform/Utility/bin/hs_err_pid193529.log
    #
    # If you would like to submit a bug report, please visit:
    # http://bugreport.java.com/bugreport/crash.jsp
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #
    ORA-24550: signal received: [si_signo=6] [si_errno=0] [si_code=-6] [si_int=0] [si_ptr=(nil)] [si_addr=0x2f3f9]
    ./ucybdbun.sh: line 1: 193529 Aborted (core dumped) "/opt/JDK/jdk1.8.0_261/jre/bin/java" -jar ucybdbun.jar


    [root@insvr12 bin]# ./ucybdbar.sh
    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # SIGSEGV (0xb) at pc=0x00007f67eca328e1, pid=193886, tid=0x00007f67a28d9700
    #
    # JRE version: Java(TM) SE Runtime Environment (8.0_261-b12) (build 1.8.0_261-b12)
    # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.261-b12 mixed mode linux-amd64 compressed oops)
    # Problematic frame:
    # C [libawt_xawt.so+0x468e1] ReadRegionsInList.constprop.5+0x671
    #
    # Core dump written. Default location: /opt/Automic/Automation.Platform/Utility/bin/core or core.193886
    #
    # An error report file with more information is saved as:
    # /opt/Automic/Automation.Platform/Utility/bin/hs_err_pid193886.log
    #
    # If you would like to submit a bug report, please visit:
    # http://bugreport.java.com/bugreport/crash.jsp
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #
    ORA-24550: signal received: [si_signo=6] [si_errno=0] [si_code=-6] [si_int=0] [si_ptr=(nil)] [si_addr=0x2f55e]
    ./ucybdbar.sh: line 1: 193886 Aborted (core dumped) "/opt/JDK/jdk1.8.0_261/jre/bin/java" -jar ucybdbar.jar

    This core dump happens whenever we click any of the top menu items after login to any of the utilities. For example for unload, we can click on any item on the central panel and the action happens. But on top left if we click the 'File', it dumps core.

    This is on RHEL 8.2.

    Any thoughts on how to fix this?

    Regards
    Pothen


  • 2.  RE: Core dump by Utlities

    Posted 19 days ago
    Edited by Pothen Verghese 19 days ago
    Anyone on the above???

    The utilities work with RHEL 7. But on RHEL 8, we are seeing this issue. We tried OpenJ java, and now the panel freezes after we click on Settings or any other items on the top Menu. 

    We are unable to get any of the utilities work in GUI mode under RHEL 8.

    Regards
    Pothen


  • 3.  RE: Core dump by Utlities

    Posted 18 days ago
    Suggest opening a call with support.

    https://ca-broadcom.wolkenservicedesk.com/esd/allcases

    ------------------------------
    Pete Wirfs
    SAIF Corporation
    Salem Oregon USA
    ------------------------------