Automic Workload Automation

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Job status unknown

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  • 1.  Job status unknown

    Posted 19 days ago
    Hi,
    Anyone experienced having this error

    2020-02-05 12:39:06 - U00011182 Client '8000', RunID '0041735090'. Message 'EXAKTJ' for Agent 'UNIX1' was acknowledged with error code 62 (Loscon). JOB_INF will be sent.
    2020-02-05 12:39:06 - U00011172 JOB_INF was sent to Agent 'UNIX1'. Job name 'JOB_UNIX_FS_TO_STAGING_ARCHIVE_FILES' (RunID '0041735090') job status 'Start initiated'
    2020-02-05 12:39:06 - U00011175 Negative JOB_INF was sent from Agent 'UNIX1'. Job name 'JOB_UNIX_FS_TO_STAGING_ARCHIVE_FILES' (RunID '0041735090'), old job status 'Start initiated', new job status 'Unknown'
    2020-02-05 12:39:09 - U00011172 JOB_INF was sent to Agent 'UNIX1'. Job name 'JOB_UNIX_FS_TO_STAGING_ARCHIVE_FILES' (RunID '0041735090') job status 'Unknown'
    2020-02-05 12:39:09 - U00011175 Negative JOB_INF was sent from Agent 'UNIX1'. Job name 'JOB_UNIX_FS_TO_STAGING_ARCHIVE_FILES' (RunID '0041735090'), old job status 'Unknown', new job status 'Ready for start'
    2020-02-05 12:39:11 - U00011182 Client '8000', RunID '0041735090'. Message 'EXAKTJ' for Agent 'v' was acknowledged with error code 62 (Loscon). JOB_INF will be sent.


    There were no modifications done on the job but suddenly this stops working. The job performs moving files from source folder to archive folder.


  • 2.  RE: Job status unknown
    Best Answer

    Posted 19 days ago
    Hello,

    your Work Process looks like:
    U00011650 Server 'yyyyy#WP001' / Mandant '0000': Host 'NAME' abnormal beendet. (Index='0000000021' CP='MQWP')

    your Communication Process looks like:
    U00003407 Client-Verbindung 'xxxx' von 'IP-Adress:Port' hat sich vom Server abgemeldet.
    U00003397 Der Agent 'NAME' hat sich abgemeldet (Client-Verbindung='xxxx').


    Solution:
    Restart Agent :-(

    CP:
    U00003406 Client-Verbindung 'xxxx' von 'IP-Adress:Port' hat sich am Server angemeldet.
    U00003412 Agent 'NAME' hat sich angemeldet (Client-Verbindung='xxxx').