Automic Workload Automation

Expand all | Collapse all

Automic Server Agent 12.2.3 don't start - Memory coredump

  • 1.  Automic Server Agent 12.2.3 don't start - Memory coredump

    Posted 07-31-2019 04:06 AM

    I try to start the server agent(Version 12.2.3) of our new 12.2.3 AutomationEngine and I get an Memory fault (coredump). Agent isn't running.



  • 2.  RE: Automic Server Agent 12.2.3 don't start - Memory coredump

    Posted 08-01-2019 07:48 AM
    Hi Jürgen,

    Did you already tr to create a backup of the 'temp' folder, then delete all files from the 'temp' folder and try starting again.

    Best,
    René


  • 3.  RE: Automic Server Agent 12.2.3 don't start - Memory coredump

    Posted 08-05-2019 01:49 AM
    I found a workaround. We decrease the ulimits for stack size and open files from 65535 (both) to 
    nofile (-n) 16384
    stack size (Kibytes) (-s) 32768

    and the agent started. I don't know, if I wil get problems with settings during high load e. g. of filetransfer-jobs. 

    I had asked Support in Case 20003669 - while trying making tests with the new agents and they had a similar behavior. But I didn't get any answer about these settings. 
    12.0.5 don't matter about the previous settings of the ulimits, 12.2.3 make problems. In documentation there are no entry about ulimits. Do you know anything about these limitations ?