Automic Workload Automation

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12.3.1 | Object search is not working after upgrade

  • 1.  12.3.1 | Object search is not working after upgrade

    Posted 7 days ago
    Post upgrade to 12.3.1, object search stopped working and returning below error.

    java.lang.RuntimeException: java.util.concurrent.ExecutionException: com.uc4.ecc.backends.exceptions.AutomationEngineAPIException: Can't connect to any REST-endpoint, please check if at least one JCP is running and is reachable via network.java.lang.RuntimeException:


    REST API is working fine with correct results.

    java.util.concurrent.ExecutionException: com.uc4.ecc.backends.exceptions.AutomationEngineAPIException: Can't connect to any REST-endpoint, please check if at least one JCP is running and is reachable via network. at com.uc4.ecc.framework.entrypoint.core.dialogs.search.GlobalSearchResultGroupPresenter$1.load(GlobalSearchResultGroupPresenter.java:112) at com.uc4.ecc.framework.entrypoint.core.dialogs.search.GlobalSearchResultGroupPresenter$1.load(GlobalSearchResultGroupPresenter.java:93) at com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:16) at com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:7) at com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:231) at com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source)Caused by: java.util.concurrent.ExecutionException: com.uc4.ecc.backends.exceptions.AutomationEngineAPIException: Can't connect to any REST-endpoint, please check if at least one JCP is running and is reachable via network. at java.util.concurrent.FutureTask.report(Unknown Source) at java.util.concurrent.FutureTask.get(Unknown Source) at com.uc4.ecc.framework.entrypoint.core.dialogs.search.GlobalSearchResultGroupPresenter$1.load(GlobalSearchResultGroupPresenter.java:98) ... 9 moreCaused by: com.uc4.ecc.backends.exceptions.AutomationEngineAPIException: Can't connect to any REST-endpoint, please check if at least one JCP is running and is reachable via network. at com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:74) at com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source) at com.uc4.ecc.backends.impl.dataservice.search.GlobalSearchService.sendSearchRequest(GlobalSearchService.java:36) at com.uc4.ecc.backends.impl.dataservice.search.GlobalSearchService.search(GlobalSearchService.java:47) at com.uc4.ecc.plugins.ae.perspectives.processassembly.search.ProcessAssemblySearchProvider$1.call(ProcessAssemblySearchProvider.java:79) at com.uc4.ecc.plugins.ae.perspectives.processassembly.search.ProcessAssemblySearchProvider$1.call(ProcessAssemblySearchProvider.java:74) ... 5 moreCaused by: java.lang.IllegalStateException: Can't connect to any REST-endpoint, please check if at least one JCP is running and is reachable via network. at com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.sendRestRequestAndWait(RestConnectionService.java:80) at com.uc4.ecc.backends.impl.dataservice.connection.RestConnectionService.sendRequestWithAuthAndWait(RestConnectionService.java:51) at com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:72) ... 10 more

    Rest API output


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    Regards,
    Rohit Vankayala
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  • 2.  RE: 12.3.1 | Object search is not working after upgrade

    Posted 7 days ago
    Edited by Wolfgang Brueckler 7 days ago
    Hi

    what about the JCP process?
    Is it running as well?

    REST API is working fine with correct results.
    how do you check this?

    Firewall issue can be excluded?

    KR
    Wolfgang

    ------------------------------
    Support Info:
    if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
    Otherwise update/upgrade your system and check if the problem still exists.
    ------------------------------



  • 3.  RE: 12.3.1 | Object search is not working after upgrade

    Posted 7 days ago
    Hi Wolfgang,

    Both JCP and JWP are showing as running.

    Data on REST API is showing correctly.
    https://<server>:8088/ae/api/v1/1000/executions --> resulted in current activites list.

    in 12.2.3 HF1 it worked fine, can you elaborate on which firewall are you pointing to.

    Already a case is created on this issue.


  • 4.  RE: 12.3.1 | Object search is not working after upgrade

    Posted 7 days ago
    Hi

    in our case AE runs on Server A and Tomcat (+AWI) on server B - Rest Port for Server A was not open on our firewall.

    cheers, Wolfgang

    ------------------------------
    Support Info:
    if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
    Otherwise update/upgrade your system and check if the problem still exists.
    ------------------------------