Automic Workload Automation

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Can't connect to any REST-endpoint - Automic Automation 12.3

  • 1.  Can't connect to any REST-endpoint - Automic Automation 12.3

    Posted 08-08-2019 03:59 AM
    Hi All,
    on Automic Automation (12.3) (awi.war deployed on websphere 9.0) when I try to search some object  I receive this error:

    Can't connect to any REST-endpoint, please check if at least one JCP is running and is reachable via network.com.uc4.ecc.backends.exceptions.AutomationEngineAPIException
    com.uc4.ecc.backends.impl.dataservice.request.RequestService.sendAndWait(RequestService.java:74)
    com.uc4.ecc.backends.dataservice.request.IRequestService$pbryglu.sendAndWait(Unknown Source)
    com.uc4.ecc.backends.impl.dataservice.search.GlobalSearchService.sendSearchRequest(GlobalSearchService.java:36)
    com.uc4.ecc.backends.impl.dataservice.search.GlobalSearchService.search(GlobalSearchService.java:59)
    com.uc4.ecc.backends.impl.dataservice.search.GlobalSearchService.search(GlobalSearchService.java:52)
    com.uc4.ecc.ae.commons.controls.explorer.dataprovider.AEDataProvider.getExplorerLevel(AEDataProvider.java:196)
    com.uc4.ecc.ae.commons.controls.objectpicking.ObjectFlyoutDataSource.loadObjects(ObjectFlyoutDataSource.java:169)
    com.uc4.ecc.ae.commons.controls.objectpicking.ObjectFlyoutDataSource.loadData(ObjectFlyoutDataSource.java:147)
    com.uc4.ecc.ae.commons.controls.objectpicking.ObjectFlyoutDataSource$$Lambda$1448.00000000E8396BF0.loadData(Unknown Source)
    com.uc4.ecc.framework.commons.controls.customcombo.IFlyoutDataSource.loadData(IFlyoutDataSource.java:15)
    com.uc4.ecc.framework.commons.controls.customcombo.PickerPresenter.loadFromDatasource(PickerPresenter.java:77)
    com.uc4.ecc.framework.commons.controls.customcombo.PickerPresenter$1.load(PickerPresenter.java:40)
    com.uc4.ecc.framework.commons.controls.customcombo.PickerPresenter$1.load(PickerPresenter.java:36)
    com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:231)
    com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72)
    java.util.concurrent.FutureTask.run(FutureTask.java:277)
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1153)
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    java.lang.Thread.run(Thread.java:785)

    but JCP process is running.

    Any help will be appreciated!

    Thanks

    Claudia


  • 2.  RE: Can't connect to any REST-endpoint - Automic Automation 12.3

    Posted 08-08-2019 06:56 AM
    Hi,
    there was missing firewall rule for JCP port 8088 (REST).

    Thanks to all!

    Claudia