CAPKI Warning message querying the agent details

[Carlos Cardano]

Hello,

One of our Linux Admins installed the CAPKI and upgraded the agent and service manager.
When he tried to query the agent details, he got the following messages:

Do you have any experience or solution on this issue?

root@xxxxxxxxxx(Si):/opt/automic/smgr/temp $ /opt/automic/smgr/bin/ucybsmcl -c GET_PROCESS_LIST -h $(hostname):nnnnn -n UC4AE12

Warning: Service Manager communication could not be established in secure mode!

Outdated Service Manager in use or Service Manager with missing CAPKI installation.

Warning: Service Manager communication could not be established in secure mode!

Outdated Service Manager in use or Service Manager with missing CAPKI installation.

"EUPA AIX Unix-Agent" "S"

"EUPB AIX Unix-Agent" "R" "43582144" "2019-06-03 15:57" "0/15:37" "0/00:00:00.00"

"EUPC AIX Unix-Agent" "S"

"EUPD AIX Unix-Agent" "S"

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Regards,
Carlos
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#capki 
#servicemanager
​​

[Christian Boeck]

Hi,
it seems capki is not installed correctly. Can you take a look in your SMGR Log File, if you have CAPKI installed correctly you have to find this message

U0022071 CAPKI LIbrary available.

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Thx & rgds
Christian
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[Rafael Lubera]

We're seeing the same error, most processes start up correctly, some seem not to come up. It seems that ServiceManager is over worked, throwing those errors.