This document can also be viewed at https://support.ca.com/us/knowledge-base-articles.TEC1528431.html
For more documents like this, visit our knowledge base here- CA Agile Requirements Designer.
Issue:
Environment:
CA Agile Requirements Designer (ARD)- Agile Designer
Cause:
This error message means that you already activated this license either on this computer or another.
If you are trying to apply the same license key as a colleague, and the license is not a concurrent license type, then you may receive this error message.
You may receive this error if you saw a 'License almost expired' message when launching ARD, then tried to preventatively apply a new license. In that case, ARD is still reading your old license because it is not yet expired and thinks the new license you are trying to apply is a duplicate.
Resolution:
Additional Information: