This document can also be viewed at https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1680948.html
In Agile Designer, you will be able to import your existing Visio flows with the Visio (.vsdx with Dynamic Connectors) import tool. This allows users to bring any existing process or application models created in Visio into Agile Designer to accelerate the model creation process.
How to do this is explained in our online documentation here and below:https://docops.ca.com/ca-agile-requirements-designer/2-3/en/exporting-and-importing/import-and-export-visual-flows
To import a file into CA Agile Requirements Designer, do the following:
Sometimes when using this import process you may notice you received unexpected results or even error messages in Agile Designer. Often some re-work is required to transform the flows into a model based representation suitable for testing. This document will go over some of the common issues experienced when importing Visio files into Agile Designer and how to fix them.
CA Agile Requirements Designer (ARD)- Agile DesignerMicrosoft Office Visio 2013 & 2016
Here are a few things to check for when using Visio and ARD together:
1. What importer are you using: Visio (.vsdx with Dynamic Connectors) or BPMN 2.0?
2. How are you importing the file?
3. Are you using 'Dynamic' connectors in Visio?
4. Are you seeing many blocks with an 'End' block, instead of just one?
5. Are you seeing many unconnected blocks after importing?
6. Are you seeing many blocks with numbers  instead of names?
7. Are you unable to import your Visio flow at all?
8. Are you seeing many duplicate blocks or blocks that do not belong in this flow?
9. Are you seeing many blocks listed as A, A, etc.?
10. Is your Visio flow too hard to read after importing?
If you experience any further issues, please open a support case on https://support.ca.com/irj/portal/newhome or call support at one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html.