Check and make sure the path is correct and some one has not installed another robot onto the same machine.
set the controller loglevel to 3 and logsize to 5000 as well as the hub loglevel to 3 and logsize to 35000
check the controller.cfg make sure the hub, hdb, controller and spooler are listed in it.
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Gene Howard
Principal Support Engineer
Broadcom
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Original Message:
Sent: 05-20-2020 02:08 PM
From: Nitin KUmar
Subject: Unable to Connect UIM Application After Patching and Reboot
I am not able to connect to UIM Application after server patching and reboot.
UIM Version: 8.51 SP1
OS Version: RHEL Linux Enterprise 6.10
I have manually restart the service multiple times but only controller is showing and I am not able to connect to application using any of the interface
All the ports are open still getting this error on controller probe "send_internal_alarm: sockConnect failed "
Please advise any possible reason to look into.