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SLA Reports

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  • 1.  SLA Reports

    Posted 12-03-2019 02:33 PM
    Is it possible to create an SLA that uses the QOS from the URL probe?

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    Project Manager
    Ex-Cel Solutions, Inc.
    NE
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  • 2.  RE: SLA Reports

    Posted 12-03-2019 02:49 PM
    Yes, are you having any issues in doing that?

    Steve

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    Support Engineer
    Broadcom
    US
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  • 3.  RE: SLA Reports

    Posted 12-03-2019 02:58 PM
    Yes, when I try to setup a new SLO, I don't see a QoS for the URL probe in the list of objects.


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    Project Manager
    Ex-Cel Solutions, Inc.
    NE
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  • 4.  RE: SLA Reports

    Posted 12-03-2019 03:13 PM
    Are you saving any of the QOS as per the url_response profile config?



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    Support Engineer
    Broadcom
    US
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  • 5.  RE: SLA Reports

    Posted 12-03-2019 03:30 PM
    I get it now...we are running the URL probe from our DMZ server and not from the customer's hub and that's why the QoS doesn't show up for them.  Also, our DMZ server is not associated with an account.  We will have to install the probe on the customer's hub and work from there, correct?

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    Project Manager
    Ex-Cel Solutions, Inc.
    NE
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  • 6.  RE: SLA Reports
    Best Answer

    Posted 12-03-2019 03:46 PM
    I figured out that I could add our DMZ servers to our account as sources and then the QoS shows up.  I have it working now.  Thanks for pointing me in the right direction!

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    Project Manager
    Ex-Cel Solutions, Inc.
    NE
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  • 7.  RE: SLA Reports

    Posted 12-03-2019 03:50 PM
    Glad it worked out!

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    Support Engineer
    Broadcom
    US
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