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SNMP collector not able to see interfaces

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  • 1.  SNMP collector not able to see interfaces

    Posted 01-09-2020 01:22 PM
    Hi

    Using SNMP collector probe 3.443, on one SNMP collector for some Cisco devices i cannot see the interfaces available on device.

    under SNMP profile for that device under  interface it shows  "interface component S1"

    Any clues how to resolve this.


  • 2.  RE: SNMP collector not able to see interfaces

    Posted 01-09-2020 02:22 PM
    1 - Is this happen to the Same Cisco Device Model/version?
    2 - Are you using the latest DCD probe package?
    http://support.nimsoft.com/Files/Archive/00382/Device_Certification_Deployer-3_00.zip

    Import the DCD package
    1. Go to UIM Admin Console webpage: http://<UIM-Host>:80/adminconsoleapp
    2. Switch to Archive view
    3. Select 'Actions' -> 'Import Packages ...', then navigate to the saved package.
    4. Import package
    Deploy the DCD package
    1. Switch to Archive view
    2. Select uploaded package
    3. Select 'Actions' -> 'Deploy'
    4. Select UIM hub
    5. Select UIM hub robot
    6. Click Deploy

    3 - Did you tried to remove the profile and Discover again?
    4 - Is this Device Certified at: http://devicesupport.ca.com/  ?
    5 - Could you please share a Screenshoot to be sure about this behavior

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    Technical Support Engineer
    Broadcom
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  • 3.  RE: SNMP collector not able to see interfaces

    Posted 01-10-2020 02:53 AM
    Hi Manish,

    What model device is it if you dont mind sharing?

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    Chris
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  • 4.  RE: SNMP collector not able to see interfaces

    Posted 01-12-2020 10:08 AM
    Hi Chris

    This is a Cisco NX 6000 series device. The problem is with interface only not getting discovered .

    Thanks

    Santhosh


  • 5.  RE: SNMP collector not able to see interfaces

    Posted 01-12-2020 07:48 PM
    Hi

    Can try with setting lower MAX_BATCH value and rediscovering the device
    example
    MAX_BATCH=3

    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=43290

    https://community.broadcom.com/communities/community-home/librarydocuments/viewdocument?DocumentKey=a6b63a92-be60-4651-b5e1-2d8c3c9b0663


  • 6.  RE: SNMP collector not able to see interfaces

    Posted 01-14-2020 09:32 PM
    Hi Frank

    Max_batch=3 did the trick .Thanks for the help

    thanks

    Santhosh


  • 7.  RE: SNMP collector not able to see interfaces
    Best Answer

    Posted 01-13-2020 12:27 AM
    Hi Santhosh,

    I have experienced that before with devices that are not certified. Log a a request with Broadcom support to get a certification done. You can check it by following the steps that Alex Yasuda suggested above.


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    Chris
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