SNMP collector not able to see interfaces

[Manish Arora]

Hi

Using SNMP collector probe 3.443, on one SNMP collector for some Cisco devices i cannot see the interfaces available on device.

under SNMP profile for that device under  interface it shows  "interface component S1"

Any clues how to resolve this.

[Alex Yasuda]

1 - Is this happen to the Same Cisco Device Model/version?
2 - Are you using the latest DCD probe package?
http://support.nimsoft.com/Files/Archive/00382/Device_Certification_Deployer-3_00.zip

Import the DCD package

1. Go to UIM Admin Console webpage: http://<UIM-Host>:80/adminconsoleapp
2. Switch to Archive view
3. Select 'Actions' -> 'Import Packages ...', then navigate to the saved package.
4. Import package

Deploy the DCD package

1. Switch to Archive view
2. Select uploaded package
3. Select 'Actions' -> 'Deploy'
4. Select UIM hub
5. Select UIM hub robot
6. Click Deploy

3 - Did you tried to remove the profile and Discover again?
4 - Is this Device Certified at: http://devicesupport.ca.com/  ?
5 - Could you please share a Screenshoot to be sure about this behavior

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Technical Support Engineer
Broadcom
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[Christopher Moreland]

Hi Manish,

What model device is it if you dont mind sharing?

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Chris
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[santhosh bhojraj]

Hi Chris 

This is a Cisco NX 6000 series device. The problem is with interface only not getting discovered . 

Thanks

Santhosh

[Franklin Ravi D'souza]

Hi 

Can try with setting lower MAX_BATCH value and rediscovering the device 
example 
MAX_BATCH=3

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=43290

https://community.broadcom.com/communities/community-home/librarydocuments/viewdocument?DocumentKey=a6b63a92-be60-4651-b5e1-2d8c3c9b0663

[santhosh bhojraj]

Hi Frank

Max_batch=3 did the trick .Thanks for the help

thanks

Santhosh

[Christopher Moreland]

Hi Santhosh,

I have experienced that before with devices that are not certified. Log a a request with Broadcom support to get a certification done. You can check it by following the steps that Alex Yasuda suggested above.

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Chris
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