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Unable to upgrade hub probe

  • 1.  Unable to upgrade hub probe

    Posted 11-18-2020 07:48 AM
    I've recently upgraded to 9.0.2 and am in the process of upgrading the regional hubs.

    The robot_update to v7.96 worked fine.
    When I push out the hub v7.96 the hub fails to restart.

    Nov 18 09:57:47:510 [4768] Controller: Max. restarts reached for probe 'hub' (command = hub.exe)

    Server is running Windows Server 2008 R2, cryptkey is set and working for the robot.

  • 2.  RE: Unable to upgrade hub probe

    Broadcom Employee
    Posted 11-18-2020 10:10 AM
    test it out with:
    robot_update_7.97_HF11.zip robot_update_7.97_HF11.txt
    hub_7.97_HF10.zip hub_7.97_HF10.txt
    available at:

    Support Engineer