DX Infrastructure Manager

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OC 20.3 to 20.3.1 upgrade issue

  • 1.  OC 20.3 to 20.3.1 upgrade issue

    Posted 10 days ago

    Hi all,

    I need help.

    Few weeks ago I have upgraded UIM 9.2.0 to 20.3. System have two hubs and two UMP-s.
    Now I want to upgrade OC from 20.3 to 20.3.1 (OC is running un primary and secondary ump server) but after running OC installation on the primary hub server it detected UMP 9.2.0 installation on my primary hub, so it won't upgrade OC any ump server.
    UMP was never installed on the primary hub server.

    I don't know what can I do?

     



  • 2.  RE: OC 20.3 to 20.3.1 upgrade issue

    Broadcom Employee
    Posted 10 days ago
    Hi Ivan

    https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-3/troubleshooting/Troubleshooting-Operator-Console.html

    Try steps 3/4/5

    Try removing ump related packages from Primary hub


  • 3.  RE: OC 20.3 to 20.3.1 upgrade issue

    Posted 10 days ago
    Thanks Franklin!

    Here is the article from knowledge base: https://knowledge.broadcom.com/external/article/200682/uim-203-operator-console-installs-to-pr.html