DX Unified Infrastructure Management

 View Only
  • 1.  OC 20.3 to 20.3.1 upgrade issue

    Posted Nov 17, 2020 05:10 AM

    Hi all,

    I need help.

    Few weeks ago I have upgraded UIM 9.2.0 to 20.3. System have two hubs and two UMP-s. 
    Now I want to upgrade OC from 20.3 to 20.3.1 (OC is running un primary and secondary ump server) but after running OC installation on the primary hub server it detected UMP 9.2.0 installation on my primary hub, so it won't upgrade OC any ump server.
    UMP was never installed on the primary hub server. 

    I don't know what can I do?

     



  • 2.  RE: OC 20.3 to 20.3.1 upgrade issue

    Broadcom Employee
    Posted Nov 17, 2020 05:50 AM
    Hi Ivan 

    https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-3/troubleshooting/Troubleshooting-Operator-Console.html

    Try steps 3/4/5

    Try removing ump related packages from Primary hub


  • 3.  RE: OC 20.3 to 20.3.1 upgrade issue

    Posted Nov 17, 2020 06:02 AM
    Thanks Franklin!

    Here is the article from knowledge base: https://knowledge.broadcom.com/external/article/200682/uim-203-operator-console-installs-to-pr.html