Too much memory on hub

[John Paolo Santos]

Hi Support,

The hub we're using is installed in a Linux server and its memory is currently at 6GB. Is it normal for the hub to have this much memory usage? If not, is there any solution you can suggest aside from memory upgrade?


Thanks 

[Stephen Danseglio]

Hi John,

What versions of hub and robot?

Steve

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Support Engineer
Broadcom
US
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[John Paolo Santos]

9.20HF7 for the robot and 9.20HF6 for the hub

[Stephen Danseglio]

Try:

https://techdocs.broadcom.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html?r=2&r=1&r=1

robot_update-9.20HF13.zip
hub-9.20HF11.zip

Steve

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Support Engineer
Broadcom
US
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[Stephen Danseglio]

If it continues, restart the robot and then track the process memory usage for the robot (controller) and the hub process.

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Support Engineer
Broadcom
US
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[John Paolo Santos]

Can I use 9.20 or 7.97 for hub instead? Our environment use 9.20HF6 for hub primarily and I don't think I can use a higher version. We also doesn't have that package

[Stephen Danseglio]

You can download the packages from here:

https://techdocs.broadcom.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html?r=2&r=1&r=1&r=1


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Support Engineer
Broadcom
US
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[Keith Kruepke]

It usually works fine to use a hub version on some of your hubs that is higher than your primary hub. Incompatibilities are very rare. I would think that is especially safe when they are the same release version and just different hotfixes.