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Too much memory on hub

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  • 1.  Too much memory on hub

    Posted 05-21-2020 06:14 PM
    Hi Support,

    The hub we're using is installed in a Linux server and its memory is currently at 6GB. Is it normal for the hub to have this much memory usage? If not, is there any solution you can suggest aside from memory upgrade?


    Thanks 


  • 2.  RE: Too much memory on hub

    Posted 05-21-2020 06:20 PM
    Hi John,

    What versions of hub and robot?

    Steve

    ------------------------------
    Support Engineer
    Broadcom
    US
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  • 3.  RE: Too much memory on hub

    Posted 05-21-2020 06:23 PM
    Edited by John Paolo Santos 05-21-2020 06:23 PM
    9.20HF7 for the robot and 9.20HF6 for the hub


  • 4.  RE: Too much memory on hub

    Posted 05-21-2020 06:32 PM
    Try:

    https://techdocs.broadcom.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html?r=2&r=1&r=1

    robot_update-9.20HF13.zip
    hub-9.20HF11.zip

    Steve

    ------------------------------
    Support Engineer
    Broadcom
    US
    ------------------------------



  • 5.  RE: Too much memory on hub

    Posted 05-21-2020 06:36 PM
    If it continues, restart the robot and then track the process memory usage for the robot (controller) and the hub process.

    ------------------------------
    Support Engineer
    Broadcom
    US
    ------------------------------



  • 6.  RE: Too much memory on hub

    Posted 05-21-2020 11:18 PM
    Can I use 9.20 or 7.97 for hub instead? Our environment use 9.20HF6 for hub primarily and I don't think I can use a higher version. We also doesn't have that package


  • 7.  RE: Too much memory on hub

    Posted 05-22-2020 02:04 AM
    You can download the packages from here:

    https://techdocs.broadcom.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html?r=2&r=1&r=1&r=1


    ------------------------------
    Support Engineer
    Broadcom
    US
    ------------------------------



  • 8.  RE: Too much memory on hub
    Best Answer

    Posted 05-22-2020 10:16 AM
    It usually works fine to use a hub version on some of your hubs that is higher than your primary hub. Incompatibilities are very rare. I would think that is especially safe when they are the same release version and just different hotfixes.