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  • 1.  20.4 CU3 qos_processor enrichment.rb fails

    Posted Jul 01, 2022 10:07 AM
    Edited by Luc Christiaens Jul 04, 2022 03:36 AM
    If you run qos enrichment via the qos_processor script: enrichment.rb check if your script still runs fine after upgrading to CU3
    CU3 has a new Jruby version included and something goes wrong with this implementation
    I receive now:
    ---
    Jul 01 15:28:20:106 [Thread-1, qos_processor] Changed enrichment script 'enrichment.rb' observed
    Jul 01 15:28:20:106 [Thread-1, qos_processor] Loading Enrichment Script 'C:\Nimsoft\probes\slm\qos_processor\scripts\enrichment.rb
    Jul 01 15:28:20:855 [Qos Monitor Enricher #3, qos_processor] Failed to invoke monitor modifier 'enrichment': Error during evaluation of Ruby in <script> at line 9: (NoMethodError) undefined method `debug' for nil:NilClass
    ---
    and NO Qos enrichement is done
    Bypass:
    1 - save your script
    2 - delete qos_processor + delete qos_processor directory
    3 - deploy your previous version (in my case 20.41T3)
    4 - copy back your enrichment.rb
    5 - raw configure settings to activate enrichment
    6 - same script is now running (again)
    A ticket is opened with support 
    #qos #error #qos_processor #enrichment​​​​​


  • 2.  RE: 20.4 CU3 qos_processor enrichment.rb fails

    Posted Sep 03, 2022 04:32 AM
    After upgrading to CU4 the same problem is happening
    (and same solution is a bypass)