For your information i have attached error and uim screenshot.
10/25 17:06:11.01 SMR-CASDM domsrvr 8972 ERROR domset.c 2850 Attribute tenant.name not found in nr:PDOB:PATTR:OB:MTH:
10/25 17:06:11.06 SMR-CASDM domsrvr 8972 ERROR where.y 908 Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:11.09 SMR-CASDM spelsrvr 7124 ERROR api.spl 178 Error fetching: AHD03053:Bad where clause: Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:15.37 SMR-CASDM domsrvr 8972 ERROR domset.c 2850 Attribute tenant.name not found in nr:PDOB:PATTR:OB:MTH:
10/25 17:06:15.42 SMR-CASDM domsrvr 8972 ERROR where.y 908 Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:15.45 SMR-CASDM spelsrvr 7124 ERROR api.spl 178 Error fetching: AHD03053:Bad where clause: Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:17.53 SMR-CASDM domsrvr 8972 ERROR domset.c 2850 Attribute tenant.name not found in nr:PDOB:PATTR:OB:MTH:
10/25 17:06:17.54 SMR-CASDM domsrvr 8972 ERROR where.y 908 Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:17.56 SMR-CASDM spelsrvr 7124 ERROR api.spl 178 Error fetching: AHD03053:Bad where clause: Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:21.78 SMR-CASDM domsrvr 8972 ERROR domset.c 2850 Attribute tenant.name not found in nr:PDOB:PATTR:OB:MTH:
10/25 17:06:21.81 SMR-CASDM domsrvr 8972 ERROR where.y 908 Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:21.82 SMR-CASDM spelsrvr 7124 ERROR api.spl 178 Error fetching: AHD03053:Bad where clause: Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:23.87 SMR-CASDM domsrvr 8972 ERROR domset.c 2850 Attribute tenant.name not found in nr:PDOB:PATTR:OB:MTH:
10/25 17:06:23.89 SMR-CASDM domsrvr 8972 ERROR where.y 908 Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
10/25 17:06:23.90 SMR-CASDM spelsrvr 7124 ERROR api.spl 178 Error fetching: AHD03053:Bad where clause: Parse error at : "name='' and tenant.name=''" (Attr not found or not atomic)
Original Message:
Sent: 10-24-2019 01:09 PM
From: Kathryn Maguire
Subject: Unable to integrate ca servicedesk manager 17.2 to UIM 8.5.1 usinh sdgtw 2.2
This is a known defect when you configure a CA SDM sdgtw profile against a CA SDM system that is not using multi tenancy. A defect is currently opened for this.
I suggest you open a support case so that you can get the sdgtw fix when development makes it available.
------------------------------
Kathy Maguire
Technical Support Engineer 4
Broadcom
Original Message:
Sent: 10-24-2019 05:56 AM
From: ca support
Subject: Unable to integrate ca servicedesk manager 17.2 to UIM 8.5.1 usinh sdgtw 2.2
Dear Team,
anyone already integrated CA SDM 17.2 to UIM 8.5.1(SDGTW).kindly help on this.
I have attached logs for your reference.
Regards,
Logesh.chandrasekaram@sifycorp.com.