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UMP Fails to start in fresh 9.0.2 install

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  • 1.  UMP Fails to start in fresh 9.0.2 install

    Posted 01-15-2020 12:53 PM
    Core/UMP Robot: 7.96
    wasp 9.02

    Start the install from the Primary Hub and it fails to start

    Jan 15 12:45:07:155 INFO [main, com.nimsoft.nimbus.NimProbeBase] Login to NimBUS is OK
    Jan 15 12:45:07:155 INFO [main, com.nimsoft.nimbus.probe.service.wasp.WaspNimProbe] WaspNimProbe login successful.
    Jan 15 12:45:07:280 INFO [main, com.nimsoft.nimbus.probe.service.wasp.Probe] Connection String: eJu+Q6yYqn3D+jb7iwYs+C3foN6XBHUK2tlUHDozGZIh7MXhaR0xGAbf+V/itjHLzb9fnXgRt/ONivi8cvsI0ZT72h6F3agszagXECWqlKx4pKpF4c1P5MkeeIP8rABAQknTMpIOV1zJHEX5nhpHbLJ3KNK5y/QoVRWyK5pZNzmUgz5Cddi9Li0C4yHVUUpaw+ylr0xSMzMHFqfmoxK7fw==
    Jan 15 12:45:07:530 DEBUG [main, com.nimsoft.nimbus.lookup.DataEngineLookup] Request to probe "/VDOS/VDOSCoreB/X001USX12NIM301/data_engine" callback get_connection_string was successful.
    Jan 15 12:45:09:226 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] In FileUtils.getFileChecksum
    Jan 15 12:45:09:226 DEBUG [main, com.nimsoft.nimbus.utils.FileUtils] local certificate store FileChecksum - b6e4ba566c7a687361907ecc71eb64b4
    Jan 15 12:45:10:336 [0624] Controller: Max. restarts reached for probe 'wasp' (command = <startup java>)




  • 2.  RE: UMP Fails to start in fresh 9.0.2 install

    Posted 01-15-2020 01:07 PM
    Hi Keith,

    Have you already copied the certificate.pem over to the UMP robot which I assume is off the Primary and referenced the cryptkey's full location in the robot.cfg?

    Steve

    ------------------------------
    Support Engineer
    Broadcom
    US
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  • 3.  RE: UMP Fails to start in fresh 9.0.2 install

    Posted 01-15-2020 01:17 PM
    Yes.

    <controller>
    domain = <DOMAIN>
    reuse_async_session = 1
    hub = <HUB>
    hubrobotname = <HUB>
    hubip = <IP>
    hubport = 48002
    access_0 = 0
    access_1 = 1
    access_2 = 2
    access_3 = 3
    access_4 = 4
    cryptkey = C:/Program Files (x86)/Nimsoft/security/certificate.pem
    <environment>
    NIM_JRE_HOME = jre/jre8u102
    NIM_JRE_HOME_1_8 = jre/jre8u102
    </environment>
    </controller>


  • 4.  RE: UMP Fails to start in fresh 9.0.2 install

    Posted 01-15-2020 02:00 PM
    What version of java_jre is installed?

    ------------------------------
    Support Engineer
    Broadcom
    US
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  • 5.  RE: UMP Fails to start in fresh 9.0.2 install
    Best Answer

    Posted 01-15-2020 02:07 PM
    I re-copied the certificate.pem again and now it's working fine.


  • 6.  RE: UMP Fails to start in fresh 9.0.2 install

    Posted 01-15-2020 02:10 PM
    Ok very good. That happen with my install once as well, not sure why.

    ------------------------------
    Support Engineer
    Broadcom
    US
    ------------------------------