Missing Linux Probes

[Shai Pasandi]

Hi All,

We have a linux robot installed (version 7.80 Build 7.80.3132) on 2 servers, when we deploy probes (any probe) they are installed suscessfully but the probes are not shown in AC or IM.
Attached Photo...

Nimsoft Version 8.5.1
Linux Version CentOS Version 8 

Your Professional help please :)

Shai

[Franklin Ravi D'souza]

Hi 

Centos 8 is not yet supported  as per the compatibility matrix 

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/product-compatibility/ca-uim-compatibility-matrix.html

[Shai Pasandi]

Hello Franklin,

Im seeing this:

If i didn't understand correctly and its not supported what can i do to monitor this servers?

[Alejandro Orozco]

There are some probes that isnt compatible with version 7.80, I recommend you upgrade the robot, Minimum to 7.93

[Shai Pasandi]

where can i get an .rpm file? 

everywhere im going to download a file is in zip or asking for password

[Gregg Stillwell]

A newer robot version should fix your issue, you will need a valid login to download from the broadcom site. Check with your sales contact for help if you do not have one. you could also register or try this self reset site. I think it works for everyone:

https://portal.broadcom.com/web/guest/self-support-portal

[Gregg Stillwell]

From my memory I think this version should fix your issue and is supported on 8.51.

Attachment(s)

robot_rpm-7.97.zip   23.09 MB 1 version

[Alex Yasuda]

You will need to use the Robot 9.30 but to use this Robot, you will need to use UIM 9,20 or 20.1 to be supported.


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Technical Support Engineer
Broadcom
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