Dashboard Designer UMP 20.1

[Reinaldo Rivero]

Hi y'all, 

On a customer, UIM 9.20 was implemented, running smoothly, configured to enter the UMP via HTTPS.

Recently, the migration to version 20.1 was done. And we found, specifically in the Dashboard Designer that it was not possible to create, modify or delete Dashboards, indicating an error, as seen in the following example image. 

In addition, the dashboards created before the migration now do not receive the data. It should be clarified that this happens when accessing the dashboard portlet via HTTPS. 

Now, when you enter by port 80, via HTTP: http://<domain name>/dashboard, it's possible to create, modify or delete dashboard. The dashboards created before will show the data, but when you want to open another dashboard from the list, it will be empty.

Someone knows what this failure is due to, if it's a communication failure or an error in the new version.

UIM/UMP 20.1

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[Franklin Ravi D'souza]

Hi 

Please check after clearing browser cache from beginning of time and on different browsers which is required after any upgrade

[Reinaldo Rivero]

The browsers were cleaned after the migration.

Following your suggestion, I tried different browsers: the error occurs in Chrome, Edge and Explorer, while in FireFox and Brave it works correctly.

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[Stephen Danseglio]

Hi Reinaldo,

Any errors in the wasp.log at loglevel 5,or portal.log or error output from the Browser Developer Tools (F12) when accessing the designer?

Steve

------------------------------
Support Engineer
Broadcom
US
------------------------------

[Reinaldo Rivero]

Hi Steve, 

No errors are indicated in the logs, but when you check the Browser Developer Tools, they are presented when you try to make a change in the dashboard designer.
These failures occur with Chrome, Edge and Explorer. In other browsers like FireFox and Brave it works fine.

These are the errors: 

main.js:766 PUT https://sadcwmo09/dashboard/api/definition/dee3c87d-47a2-4b14-baa6-d8b18fb19505 400
send @ main.js:766
ajax @ main.js:766
request @ main.js:769
saveDashboard @ main.js:875
F @ main.js:883
u @ main.js:769
trigger @ main.js:769
(anonymous) @ main.js:873
(anonymous) @ main.js:873
dispatch @ main.js:765
m.handle @ main.js:765
main.js:769 [ERROR] [9:1:23] {"status":400,"message":"Required request body content is missing: org.springframework.web.method.HandlerMethod$HandlerMethodParameter@44d8b8cb","stackTrace":["org.springframework.http.converter.HttpMessageNotReadableException: Required request body content is missing: org.springframework.web.method.HandlerMethod$HandlerMethodParameter@44d8b8cb","at org.springframework.web.servlet.mvc.method.annotation.RequestResponseBodyMethodProcessor.handleEmptyBody(RequestResponseBodyMethodProcessor.java:189)","at org.springframework.web.servlet.mvc.method.annotation.RequestResponseBodyMethodProcessor.readWithMessageConverters(RequestResponseBodyMethodProcessor.java:170)","at org.springframework.web.servlet.mvc.method.annotation.RequestResponseBodyMethodProcessor.resolveArgument(RequestResponseBodyMethodProcessor.java:105)","at org.springframework.web.method.support.HandlerMethodArgumentResolverComposite.resolveArgument(HandlerMethodArgumentResolverComposite.java:77)","at org.springframework.web.method.support.InvocableHandlerMethod.getMethodArgumentValues(InvocableHandlerMethod.java:162)","at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:129)","at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:110)","at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandleMethod(RequestMappingHandlerAdapter.java:777)","at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:706)","at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)","at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:943)","at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:877)","at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:966)","at org.springframework.web.servlet.FrameworkServlet.doPut(FrameworkServlet.java:879)","at javax.servlet.http.HttpServlet.service(HttpServlet.java:663)","at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:842)","at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)","at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)","at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)","at com.firehunter.dashboard.config.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:33)","at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)","at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:117)","at sun.reflect.GeneratedMethodAccessor600.invoke(Unknown Source)","at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)","at java.lang.reflect.Method.invoke(Method.java:498)","at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)","at com.sun.proxy.$Proxy1249.doFilter(Unknown Source)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)","at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)","at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:108)","at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)","at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)","at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)","at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)","at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:666)","at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)","at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)","at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)","at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)","at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)","at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)","at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)","at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1639)","at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)","at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)","at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)","at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)","at java.lang.Thread.run(Thread.java:748)"]}
error @ main.js:769
error @ main.js:769
h @ main.js:765
fireWith @ main.js:765
i @ main.js:766
t @ main.js:766
XMLHttpRequest.send (async)
send @ main.js:766
ajax @ main.js:766
request @ main.js:769
saveDashboard @ main.js:875
F @ main.js:883
u @ main.js:769
trigger @ main.js:769
(anonymous) @ main.js:873
(anonymous) @ main.js:873
dispatch @ main.js:765
m.handle @ main.js:765
main.js:769 [ERROR] [9:1:23] Error saving your dashboard
error @ main.js:769
r @ main.js:770
u @ main.js:769
trigger @ main.js:769
(anonymous) @ main.js:883
h @ main.js:765
fireWith @ main.js:765
(anonymous) @ main.js:765
h @ main.js:765
fireWith @ main.js:765
i @ main.js:766
t @ main.js:766
XMLHttpRequest.send (async)
send @ main.js:766
ajax @ main.js:766
request @ main.js:769
saveDashboard @ main.js:875
F @ main.js:883
u @ main.js:769
trigger @ main.js:769
(anonymous) @ main.js:873
(anonymous) @ main.js:873
dispatch @ main.js:765
m.handle @ main.js:765​

Is it possible that this is due to the implemented security certificate?

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[David Michel]

Based on some prior instances of this problem with earlier versions of uim try this:
deactivate wasp
rename the \wasp\work folder 
rename the \wasp\webapps\dashboard folder 
rename the \wasp\webapps\dashboard.war file 
deploy the ump_dashboard 20.1 version from the archive to the ump machine.
Actiavte wasp

------------------------------
Support Engineer
Broadcom
------------------------------

[Reinaldo Rivero]

David, 

Could you give me an example of which or how I could rename the files and folders you indicate, and how this does not impact on the probe's restart.
What name should I put when I rename? or I just click on rename without actually changing the name.


------------------------------
IT Consultant
IT Business Solutions
------------------------------

[David Michel]

the name doesn't matter 
rename the \wasp\work folder  < automatically rebuilt upon wasp activation
rename the \wasp\webapps\dashboard folder  < replaced with the deployment of  ump_dashboard
rename the \wasp\webapps\dashboard.war file < replaced with the deployment of  ump_dashboard

------------------------------
Support Engineer
Broadcom
------------------------------

[Gene Howard]

Are you using a self-signed SSL cert or a valid Signed SSL cert?
Do you get errors when accessing the HTTPS?
If you are using a SIGNED SSL cert I would not expect this to cause a problem.
If you are using the UMP generated Self Signed SSL cert I would not expect a problem
You might want to disable the wasp probe and try doing the following
1) rename the wasp\work folder
2) rename the wasp\webapps\root
3) go to c:\windows\temp or /tmp and delete the contents
activate wasp and test.

------------------------------
Gene Howard
Principal Support Engineer
Broadcom
------------------------------

[Reinaldo Rivero]

The certificate is self-signed, provided by the client.
Each new connection in a browser, this the message that appears before entering:

Could the above procedure resolve this incident?

Reinaldo

------------------------------
IT Consultant
IT Business Solutions
------------------------------

[Gene Howard]

I would try switching back to the UMP generated SELF signed SSL cert and see if that corrects it or install a VALID SSL cert as this works fine over HTTP

------------------------------
Gene Howard
Principal Support Engineer
Broadcom
------------------------------

[Stephen Danseglio]

Hi Reinaldo,

This may be due to a very recent issue we discovered in the version of Apache Tomcat (embedded) we are using which affects Admin Console and possibly UMP when using HTTPS. If I provide you with the updated jar files, can you test this in a Test/Dev environment?

Steve

------------------------------
Support Engineer
Broadcom
US
------------------------------