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  • 1.  CA UIM: Integrate with Remedy Helix

    Posted Jan 16, 2020 10:21 AM
    Hi everyone,
    I would like to know if anyone has experience with the integration of CA UIM with the Remedy Helix for the creation and updating of tickets when an alarm arrives.
    Thanks in advance


  • 2.  RE: CA UIM: Integrate with Remedy Helix
    Best Answer

    Posted Jan 16, 2020 10:28 AM
    check out
    http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/sdgtw-service-desk-gateway.html

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    Support Engineer
    Broadcom
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