cdm probe - dependency referenced not found

[amar kondraju]

cdm probe - dependency referenced not found

CA UIM - 9.0.2
cdm - 6.30


Regards
Amar

[amar kondraju]

cdm probe - dependency referenced not found

CA UIM - 9.0.2
cdm - 6.30

The robot on which we are deploying is having centos 8.2 OS


Regards
Amar

[Luc Christiaens]

cdm_all_disks is a custom package with an error in the definition.
Verify the definition and compare it with another official package that has dependancies
or:
you try to deploy the custom package to a remote hub where distsrv is not synced

[amar kondraju]

Hi Luc,

cdm probe - dependency referenced not found

CA UIM - 9.0.2
cdm - 6.30

The robot on which we are deploying is having centos 8.2 OS - In this case what could be dependency probe that I have to deploy first ?


Regards
Amar

[David Michel]

The image shows the package name is cdm_all_disks and as such it must be a custom package that one of your team members created, and not the standard default cdm package that comes with UIM. As such it is necessary to go back to your team member who created the package and have him correct it.

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Support Engineer
Broadcom
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[amar kondraju]

Hi all,

One more observation is I am unable to deploy any kind of probe on this robot. 

controller logs:

Regards
Amar

[David Michel]

'could not figure out what Linux version' is the important part. 
Check the compatibility matrix:
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/ca-uim-compatibility-matrix.html

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Support Engineer
Broadcom
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[Gregg Stillwell]

When that happens you usually need to upgrade the robot. 8.X CentOS is currently not listed on the matrix so you can assume it is not supported, but from past experience, newer robot versions may work. 7.97 has a good track record of fixing this issue, but you can also try the latest; 9.3 if you have a more current one loaded now.

[David Michel]

9.0.2 matrix shows neither centOS 8 or robot 9.3 are supported. 
That support comes with 20.1. 
You can test it out with the understanding it is not officially supported, or tested, an potential problems are unknown. 
One option is to use remote monitoring probes for now such as rsp and net_connect until uim has been upgraded. 
20.3 is expected at the end of the month.

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Support Engineer
Broadcom
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