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new hub data_engine fails to start

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  • 1.  new hub data_engine fails to start

    Posted 12-04-2019 05:30 PM

    I'm adding a new hub to a domain which will eventually replace the existing primary.

    the data_engine probe initializes but stops on the following statement about SLM_QOS licensing.

    Dec 4 16:58:51:794 [5996] de: MY admin state: 'secondary', master is at: [/my-dev-domain/stc-hub-dev/my-hostname/data_engine]
    Dec 4 16:58:51:798 [5996] de: You need a license for SLM-QOS to run this probe
    Dec 4 16:58:52:518 [6620] Controller: Probe 'data_engine' (command = data_engine.exe) returns no-restart code (42)

    We have a license with plenty of room but perhaps this new hub has exceeded some kind of limit?  Or is there another cause for this stop?

    Thanks


  • 2.  RE: new hub data_engine fails to start

    Posted 12-04-2019 05:47 PM
    If you are running UIM 9.2 there is this:
    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=136763

    ------------------------------
    Support Engineer
    Broadcom
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  • 3.  RE: new hub data_engine fails to start
    Best Answer

    Posted 12-04-2019 05:51 PM
    or try adding the licenses to both hubs

    ------------------------------
    Support Engineer
    Broadcom
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  • 4.  RE: new hub data_engine fails to start

    Posted 12-05-2019 11:04 AM
    David,

    Not sure why but the new hub did not have any licenses.  That's a first for me.

    Added the licenses directly to the new hub and that resolved the issue for data_engine.

    Thanks!