HI
@Abilash Appas Did the KB article help you?
If not try setting the controller and spooler loglevel to 5 with logsize 25000 and see if you can provide a little more details
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Gene Howard
Principal Support Engineer
Broadcom
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Original Message:
Sent: 01-17-2020 08:50 AM
From: Abilash Appas
Subject: Unable to reset out queue
PFA. Yes the alarm is from spooler.
Original Message:
Sent: 01-17-2020 07:27 AM
From: Alex Yasuda
Subject: Unable to reset out queue
Could you please share the alarm details in a Screenshoot.
If comes from Spooler, we have this document:
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=92998
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Technical Support Engineer
Broadcom
Original Message:
Sent: 01-17-2020 05:54 AM
From: Abilash Appas
Subject: Unable to reset out queue
Hello,
There is an alert "Unable to reset out queue" which is triggering in a frequent time from a system. What will be the issue??
Any suggestions?
Thank you