Hi@Gene Howard
The paths are perfect. even though there is a similar Sybase client setup already which is working fine.
For client server details
OS type: SUSE LINUX server for sap applications 12 SP2
Version : 12-SP2
Version_ID : 12.2
Sybase probe version : 4.31
robot version : 7.93
Even for Target server the OS type and version is similar.
The logs are below:-
sybase: (Connect) Profile: test connection SybaseError ct_con_alloc(connection) failed, err: 0
sybase: (Connect) Profile: test connection SybaseError ct_con_alloc(connection) failed, err: 0
Only these logs are getting
Original Message:
Sent: 02-26-2020 08:16 AM
From: Gene HOWARD
Subject: connection test failed error + Sybase probe
Have you reviewed the installation consideration section and the configuring the system path sections?
http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/sybase-sybase-monitoring/sybase-sybase-monitoring-release-notes.html#concept.dita_3ddf881bed36d28f21314ad265f8b2559f7d963f_InstallationConsiderations
If you have you will need to provide more information such as target server type and version?
Os type and the version where the probe is installed?
robot version?
detailed information from your lolevel 5 logs
------------------------------
Gene Howard
Principal Support Engineer
Broadcom
Original Message:
Sent: 02-26-2020 04:10 AM
From: Abilash Appas
Subject: connection test failed error + Sybase probe
Hello,
We are getting a connection test failed error in the Sybase probe while creating a test connection. So basically the Sybase probe is deployed in a client machine. We are trying to create a profile for the prod servers where DB is running, Please let us know any solution to resolve this. Its an linux system
Thank you