DX Unified Infrastructure Management

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  • 1.  Issues with UIM 2.3.3 HF1

    Posted Apr 30, 2021 06:06 AM
      |   view attached
    There seem to be issues with the newest HF1 for UIM 2.3.3.

    On the first attempt I deployed all 6 packages in one go, but this seems to confuse the system, possibly because wasp is restarted for every package.
    I was getting the following issues:
    - in Alarm View: all "filter" icons disappeared, e.g. I could not specify filters in any of the columns anymore
    - in Alarm View: exporting alarms created an empty xls file
    - in Group View: the status of devices within a group is shown "green" for all

    I then did a fallback and deployed every package individually, testing each functionality again.
    The first two issues disappeared, but the last one is caused by the ump_operatorconsole-2.10_HF2 package.
    I deployed the previous version of that package, and all is fine again - HF2 again is causing the issue (see attached picture).

    Does anybody else get similar issues?

    Regards
    Michael

    ------------------------------
    Senior Enterprise Architect
    MAXXYS AG
    Germany
    ------------------------------


  • 2.  RE: Issues with UIM 2.3.3 HF1
    Best Answer

    Posted Apr 30, 2021 07:39 AM
    Hello Michael, in order to avoid such a behavior we had stopped the wasp probe, deployed the packages and started the wasp probe. 

    Kind regards,
    Britta


  • 3.  RE: Issues with UIM 2.3.3 HF1

    Posted Apr 30, 2021 08:24 AM
    Thanks Britta for this suggestion.
    Would be good to add that to the patch instructions  ;) .

    Nevertheless, the ump_operatorconsole-2.10_HF2 package is faulty and is producing the described wrong display of the device status.
    I can reproduce that on every deployment.

    Michael


    ------------------------------
    Senior Enterprise Architect
    MAXXYS AG
    Germany
    ------------------------------



  • 4.  RE: Issues with UIM 2.3.3 HF1

    Posted Apr 30, 2021 08:36 AM
    Michael,
    Please open a support case for this. .

    ------------------------------
    Support Engineer
    Broadcom
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  • 5.  RE: Issues with UIM 2.3.3 HF1

    Posted Apr 30, 2021 09:00 AM
    Thanks David.
    Support case opened.

    Regards
    Michael

    ------------------------------
    Senior Enterprise Architect
    MAXXYS AG
    Germany
    ------------------------------



  • 6.  RE: Issues with UIM 2.3.3 HF1

    Posted May 04, 2021 06:35 AM
    Hi Michael,

    How are you getting along with the support case?

    ------------------------------
    CA - UIM administrator
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  • 7.  RE: Issues with UIM 2.3.3 HF1

    Posted May 04, 2021 06:51 AM
    Hi Sam,

    so far I only got the message that the issue was received.
    No further contact since.
    And one user reported to me seeing the same issues.

    Regards
    Michael

    ------------------------------
    Senior Enterprise Architect
    MAXXYS AG
    Germany
    ------------------------------



  • 8.  RE: Issues with UIM 2.3.3 HF1

    Posted Jun 02, 2021 09:09 AM
    I got this answer:
    Please be informed that this fix will be available in the OC-HF3 hotfix which will be probably released the early next week.

    Regards
    Michael

    ------------------------------
    Senior Enterprise Architect
    MAXXYS AG
    Germany
    ------------------------------



  • 9.  RE: Issues with UIM 2.3.3 HF1

    Posted Jun 04, 2021 03:06 AM
    I can confirm that installation of the latest patch-set (UIM 20.3.3 June 2021) fixes the issue.

    ------------------------------
    Senior Enterprise Architect
    MAXXYS AG
    Germany
    ------------------------------