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Oracle monitoring

  • 1.  Oracle monitoring

    Posted 11-28-2019 06:59 AM
    Hi All,

    I am facing this weird issue while configuring oracle probe.
    Unlike normal errors , probe is prompting to check if db is running.
    I have checked and found DB services running and Also DBA able to login on instance.
    Please let me know if anyone has faced such issue.




    ------------------------------
    Thanks
    Anmol
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  • 2.  RE: Oracle monitoring

    Posted 11-28-2019 04:28 PM
    Hi

    Please verify the below prerequisites are done

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/oracle-oracle-database-monitoring/oracle-troubleshooting.html#concept.dita_3e0189fc67c18a76f0f33159f6a8f6e39b6389ea_OracleProbeConnectionErrors


  • 3.  RE: Oracle monitoring

    Posted 11-29-2019 12:54 AM
    Hi

    what is the current version of Oracle probe you have installed?
    please apply Oracle Probe 5.41-HF3 and let us know if you are still seeing the issue.



    Regards,
    Dhanunjay



  • 4.  RE: Oracle monitoring

    Posted 11-29-2019 02:04 AM
    Hi Dhanunjaya,

    I am already using the hotfix but still facing this issue.

    Thanks
    Anmol


  • 5.  RE: Oracle monitoring

    Posted 11-29-2019 02:03 AM
    Hi Franklin,

    All pre-reqs are met.

    Thanks
    Anmol


  • 6.  RE: Oracle monitoring

    Posted 11-29-2019 02:30 AM
    Hi
    Whats oracle database version being monitoed
    Local monitoring or remote monitoring
    Please Check if tnsping working from server where oracle probe is installed

    http://www.dba-oracle.com/tips_oracle_tnsping_command_example.htm


  • 7.  RE: Oracle monitoring

    Posted 11-29-2019 02:36 AM
    I have agent running on the server itself, even then facing this issue.
    DB versions running on server are 11.2.0.4 and 12.2.0

    Also, if issue is because of multiple oracle homes , it connects to atleast on those for which oracle home is correct but this is one alone server where this weird error is coming.

    Thanks
    Anmol


  • 8.  RE: Oracle monitoring

    Posted 11-29-2019 02:53 AM
    Hi

    Is tnsping working ?
    Could be some configuration missing  .Please check with a support case as logs might be needed