CABI Summary dashboard keeps spinning when invoking it via a proxy

[PhN]

Hello,
I'm running UIM 9.0.2 and UMP 9.0. with cabi 3.4 probe
Accessing CABI directly (http://<cabi server>/cabijs) OR from UMP (Unified Dashboard -> CABI -> Summary Dashboard) work fine.  

Then I've configured a proxy (Apache) as follows in front of the UMP so that external customers can access UMP from the internet which also works fine

...
ProxyPass /cabijs ajp://<cabi server address>:8009/cabiji
ProxyPass / ajp://<UMP server address>:8009/
...

BUT invoking CABI/Summary Dashboard is NOT working !! 
Hitting "Preferences" of the portlet, I can see the CABI URL (full) which won't be accessible from external !! 

[Gene Howard]

If the url can not be reached through the proxy server there is no way it can work.
The ump is not acting as a proxy server to the cabi server it is more like an iframe.
So if the source is not reachable from external it will not work.

------------------------------
Gene Howard
Principal Support Engineer
Broadcom
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[PhN]

Thanks Gene for your reply.
I'm confused because I thought that is possible as per the Article ID: 91906 "Access to CABI using Apache server"

Please clarify.

Thanks
Philong

[Gene Howard]

per that article, you are to allow access through the proxy server to the cabi server
On the Apache server, open the httpd.config file.
Before "ProxyPass / ajp://<ump_internal_ip>:8009/", add in the following:
ProxyPass /cabijs ajp://<cabi_internal_ip>:8009/cabiji

Think of the portlet in UMP as just another TAB in a browser.
If you can not reach it in another tab on the browser then UMP can also not display it for the end-user.

------------------------------
Gene Howard
Principal Support Engineer
Broadcom
------------------------------

[PhN]

If you're a MSP, how would you give access to CABI dashboard to your clients that you're managing then ?
For UMP, the solution is using a Apache server as a proxy.

Regards,
Philong