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processes probe core dump

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  • 1.  processes probe core dump

    Posted 01-15-2020 05:42 AM
    Hi! We are facing the following behavior: A processes probe crashes for some unknown reason and then it writes a core dump of a couple of GB to its directory. (This happens on Linux, not yet observed on Windows).
    Has anyone seen the same? Is there a configuration that would prevent that kind of stuff or would we conjecture a Linux behaviour, on the OS side of the show, that is?

    Linkedin: www.linkedin.com/in/alexander-kuehn/

  • 2.  RE: processes probe core dump

    Posted 01-15-2020 07:41 AM

    A core dump will mean that something happened that the dev team did not expect and the application crashed.

    Very rarely can this type of thing be corrected with a configuration change.
    if you are using a current robot, IE  7.93 or newer, the probe is on the latest version, and you are on a supported OS type and version, for the robot and the probe then this will need to go to the dev team for analysis. they will require loglevel 5 logs from before and after the core dump, the .cfg and the dump itself to look into this.

    Gene Howard
    Principal Support Engineer

  • 3.  RE: processes probe core dump
    Best Answer

    Posted 01-15-2020 09:19 AM
    This was one of those, there is something in the back of my mind on this' type of things.
    Did some checking and yeah seems there is a problem found with linux and fixed in 4.65.
    Open a support case with the details and to make it easy for the tech, defect DE422203 fixed in 4.66-HF5.
    Seems they found another problem after 4.65, so 4.66-HF5 or later will do it for you. ​

    Support Engineer