Hi All.
Upgraded version of SDGTW probe has been released which will support NewYork version of Servicenow. Thank you CA Broadcom team.
Please download sdgtw 2.2.2.zip from support.nimsoft.com
Here is the release note:
http://support.nimsoft.com/unsecure/archive.aspx?id=356
Original Message:
Sent: 03-05-2020 07:15 AM
From: RAGESH Moorkoth
Subject: SDGTW probe supporting to NewYork serviceNOW version?
Thank you. Let us for the update from CA Support.
Original Message:
Sent: 03-05-2020 05:45 AM
From: Shubhojit Shil
Subject: SDGTW probe supporting to NewYork serviceNOW version?
Hi Guys,
Last time I have raised the case and they told me that NEWYORK supported version of SDGTW probe will be released in first week of March2020. So just waiting for their release date.
Original Message:
Sent: 02-24-2020 09:51 AM
From: Daniel Blanco
Subject: SDGTW probe supporting to NewYork serviceNOW version?
You would be better off using the messagegtw probe for sending alarms to SNOW instead of the sdgtw probe if that's what your doing. The sdgtw probe did not sync correctly and line up exactly with alarms and alarm ID's and send different alarm ID's when the alert closed in UIM. The messagegtw probe worked correctly.
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Daniel Blanco
Enterprise Tools Team Architect
DBlanco@alphaserveit.com
Original Message:
Sent: 02-24-2020 06:12 AM
From: Shubhojit Shil
Subject: SDGTW probe supporting to NewYork serviceNOW version?
Hi Guys,
Does anyone has idea about release date of SDGTW probe when it will support NEWYORK version of SERVICENOW?