UIM v20.0 installation

[David Jimenez]

Hello team Broadcom

I just installed v20.1 of UIM software.
The executables setup and ump did not throw any problem. When installing the NimBUS Manager.exe it throws this error:

The database I use is Mysql

Can you tell me what has to be done before putting it into production?

Regards

[Franklin Ravi D'souza]

Hi 

Can check with below KB to resolve 

https://knowledge.broadcom.com/external/article?articleId=138473

[James Christensen]

Hi, I had the same problem/message in my 9.20 lab installation. I followed the instructions in the KB article provided, but still have the same messages in IM. 

Message/Trace - 03/27/20 11:52:14
Login user: administrator - Login hub: /JMC_Lab/UIM-PRI-01/UIM-PRI-01/hub

Messages (Message - Time - Level)
--------------------------------------------------------------------------------------------------
Getting registry values... - 03/27/20 11:48:21 - Information
Log file: C:\Program Files (x86)\Nimsoft\ac\logs\nimbus_manager.log - 03/27/20 11:48:21 - Information
Multi thread navigation mode is active - 03/27/20 11:48:21 - Information
Connecting to system... - 03/27/20 11:48:21 - Information
Internal component version: 1,8,0,9 - 03/27/20 11:48:21 - Information
Checking communication with controller (192.168.1.141) ..... - 03/27/20 11:48:21 - Information
Checking communication with hub (192.168.1.141) ..... - 03/27/20 11:48:22 - Information
Permission denied for request (gethubs). Will attempt relogin... - 03/27/20 11:48:23 - Warning
Permission denied for request (gethubs). Will attempt relogin... - 03/27/20 11:48:23 - Warning
Logging on to domain 'JMC_Lab' as user 'administrator' - 03/27/20 11:48:31 - Information
Login hub: /JMC_Lab/UIM-PRI-01/UIM-PRI-01/hub, IP: 192.168.1.141 - 03/27/20 11:48:31 - Information
Your license has unlimited expiration time - 03/27/20 11:48:31 - Information
Attempting contact with Data Engine: /JMC_Lab/UIM-PRI-01/UIM-PRI-01/data_engine - 03/27/20 11:48:31 - Information
Validating basic NimBUS permission... (Superuser access) - 03/27/20 11:48:31 - Information
NIS Data Engine: /JMC_Lab/UIM-PRI-01/UIM-PRI-01/data_engine - 03/27/20 11:48:31 - Information
Database error: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified - 03/27/20 11:48:31 - Error
DB operation failed - 03/27/20 11:48:31 - Error
Unable to connect to NIS Database - 03/27/20 11:48:31 - Warning
No valid connection with NIS Database - 03/27/20 11:48:31 - Warning
Loading configuration... - 03/27/20 11:48:31 - Information

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[Designation]
[City]
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[David Michel]

James,

Is the data_engine connected to the database and inserting data?

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Support Engineer
Broadcom
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[David Jimenez]

Hello Franklin.

Thanks for your help it is very useful.

When performing the steps, it only throws this notification.

There is a problem in the future, my production is 400 devices with more than 10,000 metrics

Regards.

[David Michel]

In regards to that new message:
Article Id: 57056
Infrastructure Manager does not support the database provider. NIS features will be disabled.
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=57056

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Support Engineer
Broadcom
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[David Jimenez]

Hello David Michel.

Thanks for the info.

I understand the message of the link

Regards

[James Christensen]

Hi David,
Yes the data_engine is running and inserting data.

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[Designation]
[City]
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[James Christensen]

I am seeing some odd behavior from it though. I used raw config to up the log level and log size and then it seems that the DB password was wiped out. I am on DE 9.20HF2

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[Designation]
[City]
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[David Michel]

Don't know that it is possible to track down the root cause of something like that, but in my limited experience with cfg files being changed like that or corrupted there was and outside influencing factor. 
On a side note  data_engine-9.20HF4 is out there.

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Support Engineer
Broadcom
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