Hi Brendan!
I am sharing your opinion on 10000 Percent!
We startet with Nimsoft nearly on the same time, because it was an excellent product, now see what is happening, a blown construct. With a company in charge which has no experience in managing solftware or even programming in time. Simply underestimate the problem of removing flash and switch from UMP to OC.
OC is sooo far behind the USM with less of functionality and bad userexperience. Yesterday I presented it to our Operating, and they asked how much time they have to seek for a new job till I make the update.
I think the 20.3 is like the old 7.x-Version of UIM.... only a bunch of fixes, which looks nice on presentations but not in "real life" ;-)
Well, we propably goint to keep the 8,51, or for god sake, the 20.1 there seems not sooo much damage in it, like in 20.3, and have a look where Carstein Seeberg is now working (well I know it, but propably if I post the Company I got banned) :-)
Perhaps it is only a great plan to force customers to AIOps, but let me tell we use also UC4/Automic for aprox 20 years...hahahh dont ask the admins how happy they are you will get punished.
This are my 2 cents :-)
Original Message:
Sent: 11-04-2020 03:16 AM
From: Brendan Mitchell
Subject: Disappointing 'downgrade' from UMP 8.51 to 20.3 OC
Broadcom have known about the Flash issue for the last few years. To release a replacement 2-3 months from Flash EOL is not only risky but puts us as suppliers in a very uncomfortable position with our own customers. There is a lot missing from the new OC and it in my mind has nowhere near the same feature set we had with the old UMP. For me its a 'downgrade' and now we have to explain to our customers that they now need to wait weeks/months/years for Broadcom to plug the gaps! Embarrisngly we have have now had to produce a document to give to our customers to tell then what is missing in the 'front end', and with little or no workarounds in some cases. One day someone will use this as a business case, seeing how large corporates can literally destroy a product. Gone are the 'old days' from around 2004 where we had Nimsoft in Norway with such a formidable product. Thats my 'vent' for today ....