DX Unified Infrastructure Management

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  • 1.  ntservices probe don´t save changes

    Posted Mar 24, 2020 11:41 AM
    Hello,

    I have  problem with the ntservices probe. When I modify a profile and save it the probe close itself and don´t save the changes.
    I can save the changes using admin Console.

    Robot version 9.2.0 HF9
    Probe version 3.50

    Thanks.


  • 2.  RE: ntservices probe don´t save changes
    Best Answer

    Broadcom Employee
    Posted Mar 24, 2020 11:46 AM
    is this the IM GUI closing?
    Did you try it from a different machine?
    Does it work when you use AC2?

    If this is the IM GUI you can try exiting IM and clearing the %temp% directory on your machine and trying again.
    You may also have an issue with your C++ runtime libraries on this machine that you need to look into.

    ------------------------------
    Gene Howard
    Principal Support Engineer
    Broadcom
    ------------------------------



  • 3.  RE: ntservices probe don´t save changes

    Posted Mar 24, 2020 12:16 PM
    Thanks Gene!!!

    I have cleared the temp directory and it's works!!!

    Thanks again.