Hi all,
We currently have a script which posts our alerts to our ticketing system, then our ticketing system responds with a ticket reference and attaches the ticket reference to the alert in the form of a note.
My issue is that these notes build up very quickly over time (currently 200000) and I'm looking for an automated way to keep these numbers down.
Does anyone know how I can go about this?
Cheers,
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CA - UIM administrator
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