FAILURE AFTER UPDATE TO 20.3

[luis braum garcia vargas]

After updating the server hub from UIM to 20.3 I have a failure in all these problems and therefore the solution we have in production is not working.  The installation finished satisfactorily, however the tests that I show in the image do not start, they remain in red.

------------------------------
Senior Consultant
Esoft
Colombia
------------------------------

[Luc Christiaens]

This is not much info on what is happening.
What is data_engine.log saying?
Set loglevel in data_engine to 3 and try starting the data_engine probe

[Ivan Gasparec]

Check controller.cfg file. I have had similar issue, my controller.cfg file was almost emty, there was not data about the probes, so they couldn't be started.

[PhN]

Did you perform the upgrade to 20.3 with the same user that is running the UIM application Windows service and that is being configured in data_engine probe ?

[luis braum garcia vargas]

this is the data engine probe log

------------------------------
Senior Consultant
Esoft
Colombia
------------------------------

[Luc Christiaens]

It seems that you data_engine is now up and running?
Can you try to start the probe: nis_server and discovery_server?

Note: in case the date_engine still fails it would be interesting to see the full data_engine.log file

[luis braum garcia vargas]

the data_engine does not start the probe correctly, like the other probes that I mentioned, I am attaching the probe log

------------------------------
Senior Consultant
Esoft
Colombia
------------------------------

Attachment(s)

data_engine.log   56 KB 1 version

[Luc Christiaens]

that log file seems to be normal but not complete ?
Did you open a support ticket?

[luis braum garcia vargas]

in my case de controller.cfg contain all the information.

------------------------------
Senior Consultant
Esoft
Colombia
------------------------------